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WUC Technologies

Operations Director, Federal Practice

northern, KY

Check who can apply and the requirements below before continuing.

About this opportunity

WUC Technologies lists this Operations Director, Federal Practice opportunity in northern, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Federal · Washington, DC - remote OK · 12+ years · Full-time

Run the federal practice.

Deliver, agency by agency.

Run delivery of federal-agency engagements end to end: NIST-aligned operations, fiscal-year-aligned procurement rhythms, and a multi-agency portfolio - with P&L responsibility for the practice's growth. This is the seniormost operating role in the federal practice: the person agencies call, and the person the company holds accountable.

WUC Technologies is a managed IT services partner - sharpest in healthcare services, where the flagship workloads are Epic/EHR hosting and radiology on Dell PowerScale and NetApp AFF storage. Savings cases the practice builds are structural: the same models behind the infrastructure savings calculator .

A multi-agency federal portfolio with NIST-aligned operational requirements

Fiscal-year procurement rhythms and the delivery cadence they impose

Practice P&L: growth, margin, and the delivery quality that protects both

The interface between agency stakeholders and WUC practice teams

The Job

What you'll own - and what it takes.

Responsibilities

Own delivery across the federal portfolio: scope, SLAs, escalations, outcomes

Run the practice P&L - growth targets, margin discipline, investment cases

Keep operations NIST-aligned and audit-ready across every engagement

Manage fiscal-year procurement cycles and their contract mechanics

Build and develop the federal delivery team

Represent the practice to agency leadership as its accountable owner

Requirements

12+ years in IT services delivery with 5+ leading federal or public-sector programs

P&L ownership experience at practice or business-unit level

Working fluency in NIST-aligned operations and federal audit expectations

Federal procurement mechanics: vehicles, fiscal-year cycles, contract administration

A delivery record agencies will reference

Washington, DC presence preferred; remote considered with travel

Nice to have

Infrastructure services or third-party-maintenance market background

Existing agency relationships in civilian or defense segments

Experience growing a practice from single-agency to portfolio scale

The hiring process is four steps with documented entry criteria - application (response inside 5 business days), a 45-minute practice conversation, a field interview, and a transparent offer. The compliance practice documents operating work to NIST SP 800-53 and guidance from CISA . WUC Technologies is an equal opportunity employer.

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15+ years

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Who can apply

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