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Job description
About the Role
Mayroad is seeking a strategic and experienced Operations Director to lead property operations for a multifamily housing portfolio at the installation level. This leadership role is responsible for driving operational excellence, financial performance, and team development across maintenance, leasing, and resident services.
You’ll partner closely with internal leadership and military stakeholders to ensure high-quality operations, strong financial results, and an exceptional resident experience.
Key Responsibilities
Oversee all aspects of property operations, including maintenance, leasing, and resident management
Lead and develop high-performing onsite teams, including Maintenance and Leasing leadership
Drive financial performance, including budgeting, forecasting, and operating statement review
Build and maintain strong relationships with residents, vendors, military partners, and stakeholders
Lead capital planning (CR&R) and support long-term asset health
Manage vendor partnerships, including RFPs and performance accountability
Support business growth initiatives, due diligence, and operational strategy
Ensure compliance with company policies, contracts, and military requirements
Qualifications
Bachelor’s degree in Real Estate, Business, or related field (may be offset by experience)
5+ years of experience managing multi-site property management portfolios
3+ years of leadership experience overseeing high-performing teams
Ability to pass a 12-panel pre-employment drug test
Ability to pass a state and federal background check to obtain access to the Air Force installation
Valid, unrestricted REAL-ID compliant driver’s license required to drive on the Air Force Installation
Must have personal vehicle for on-the-job transportation
What We’re Looking For
Proven leader who can drive results and develop teams
Strong communicator with the ability to build cross-functional partnerships
Strategic thinker with a data-driven, solutions-focused mindset
Experience in complex, multi-site operations (military housing preferred)
Additional Information
This role is designated as Key & Essential and may require availability during emergencies
Travel up to 25% required
Why Join Mayroad?
Opportunity to lead large-scale operations with real impact
Collaborative leadership environment
Mission-driven work supporting military communities
Equal Opportunity Employer
Mayroad provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local laws.
Mayroad is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability in the application and hiring process. If you need an accommodation to apply for a position, please contact HR at .
Monday - Friday
40
Compensation details: Yearly Salary
PI44993fcc069d-
Worksite address
mary esther, FL, 32569, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.