About this opportunity
RapidAir Industrial Solutions lists this Operations Director opportunity in town of auburndale, Wisconsin. Review the employer’s description below for duties, qualifications and application requirements.
Job description
The Director of Operations is responsible for leading all warehouse and outbound logistics operations to ensure efficiency, accuracy, safety, and cost control. This role provides strategic and hands‑on leadership across daily operations, labor management, inventory control, ERP system optimization, and continuous improvement initiatives while maintaining the warehouse, equipment, and grounds to support efficient operations.
The Director of Operations partners with executive leadership, carriers, and cross‑functional teams to align operational performance with company objectives while ensuring the ERP system effectively supports operational processes.
Key Responsibilities
Warehouse & Operations Leadership
Lead and oversee daily warehouse operations, including picking, packing, staging, loading, and shipping
Establish operational standards, workflows, and labor strategies to support outbound volume
Develop and track KPIs related to safety, productivity, accuracy, and on‑time shipment
Drive continuous improvement initiatives to optimize outbound throughput and dock efficiency
Ensure compliance with OSHA, safety regulations, and company policies
Manage warehouse budgets and control operating expenses
ERP Systems & Process Optimization
Own and continuously improve ERP system functionality as it relates to warehouse and logistics operations
Partner with 3rd Party Consultants and cross‑functional teams to enhance system workflows, data accuracy, and reporting capabilities
Identify gaps in system processes and lead implementation of improvements or new functionality
Ensure data integrity across inventory, order processing, and shipping transactions
Develop and maintain standardized processes that align ERP capabilities with operational execution
Support ERP upgrades, testing, training, and change management initiative
Oversee all outbound logistics operations, including LTL, FTL, parcel, and customer pickups
Manage relationships with carriers, brokers, and 3PL partners
Negotiate freight rates and service agreements to optimize cost and service levels
Monitor carrier performance, on‑time delivery, claims, and service issuesDevelop freight strategies to support growth, peak volume, and seasonal demand
Ensure accurate freight billing, auditing, and cost recovery for claims and damages
Facility & Grounds Maintenance
Oversee the maintenance, safety, and overall condition of the warehouse facility and grounds
Manage preventive maintenance programs for building systems, material handling equipment, and dock equipment
Coordinate repairs and maintenance with internal teams and external contractors
Ensure compliance with local, state, and federal building, fire, and safety regulations
Manage facility‑related budgets, capital projects, and improvement initiatives
Maintain clean, safe, and organized warehouse, dock areas, parking lots, and exterior grounds
Support space planning and layout changes to improve operational efficiency
Partner with purchasing and sales teams to ensure accurate order fulfillment
Oversee outbound staging, load planning, and dock scheduling
Ensure inventory accuracy related to outbound movements
Support cycle counts and physical inventories as needed
Leadership & Development
Lead, coach, and develop warehouse and logistics staff
Establish accountability through clear expectations, performance reviews, and coaching
Promote a culture of safety, accountability, and continuous improvement
Cross‑Functional Collaboration
Partner with Sales, Customer Service, Purchasing, and Accounting teams to meet customer commitments
Support customer‑specific shipping requirements and service level agreements
Provide operational reporting and performance updates to executive leadership
Qualifications
Bachelor’s degree in Operations Management, Supply Chain, Logistics, or related field (preferred)
7+ years of warehouse, distribution, or logistics experience
3+ years in a senior leadership or director‑level operations role
Strong experience with outbound logistics, carrier management, and freight negotiation
Working knowledge of WMS, TMS, and freight rating systems
Proven ability to manage high‑volume outbound shipping operations
Strong financial acumen and experience managing transportation costs
Excellent leadership, communication, and problem‑solving skills
Warehouse environment
Frequent presence on the warehouse floor and shipping docks
Flexible hours may be required to support peak shipping and carrier schedules
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.