About this opportunity
Perennial Resources International lists this Operations Engineer - Triage Operations opportunity in totowa, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Contract
Totowa, NJ (Shifting Schedule)
Job Description:
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You’ll join a collaborative, dynamic, and innovative team that provides 24x7x365 coverage for Client’s technology environment. You’ll work closely with teams across Engineering, including application developers, systems engineers, Incident Management, and Site Reliability Engineers.
You’ll play an important role in incident response and in the design, implementation, automation, and support of operational procedures across the platforms that make up Bloomberg’s computing environment. You’ll also have opportunities to contribute to projects that improve reliability, reduce operational toil, modernize tooling, and evolve the processes used by Triage Operations.
Responsibilities:
Improve operational efficiency by identifying opportunities for automation, standardization, and process improvement
Use strong technical, troubleshooting, multitasking, and interpersonal skills to help drive incidents through investigation and resolution
Proactively investigate issues using logs, metrics, dashboards, dependency information, and other available telemetry
Work effectively both independently and collaboratively in a fast-paced environment
Develop, maintain, and improve runbooks, procedures, and other technical documentation
Identify recurring operational problems and work with Engineering and SRE teams to drive long-term improvements
Stay current with evolving technologies and identify tools and strategies that can improve automation, troubleshooting, and operational efficiency
Learn and adopt new workflows and technologies as the Triage Operations Engineer role continues to evolve
Communicate clearly during incidents, providing useful technical findings and status to partner teams
Requirements:
2+ years of relevant experience in computer operations, production support, systems administration, SRE, or a related technical field
Experience working with Unix/Linux environments, including RHEL, Ubuntu, or similar distributions
An understanding of datacenter infrastructure, distributed systems, and data communications
A degree in Computer Science, Engineering, Mathematics, or a related field, or equivalent practical experience
Experience using AI productivity and agentic tools such as Claude, ChatGPT, or Copilot
Experience with xzgxqkn orchestration and configuration-management technologies such as Salt or Ansible, with Salt experience preferred
Strong written and verbal communication, interpersonal, and customer-service skills
Working knowledge of Jira and software development lifecycle (SDLC) concepts
Experience performing and automating day-to-day systems administration tasks
Scripting or programming experience using Shell, Python, or similar languages
Experience using observability, log-analysis, metrics, and visualization platforms such as Grafana or Humio (CrowdStrike Falcon LogScale)
Familiarity with development, automation, and management tools such as GitHub, Artifactory, Chef, Ruby, or similar technologies
An interest in using automation and AI to reduce operational toil and improve incident response
Worksite address
totowa, NJ, 07511, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.