About this opportunity
CAIR-CA lists this Operations Manager opportunity in santa clara, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Overview
CAIR San Francisco Bay Area is seeking a highly capable and hands-on Operations Manager to oversee and strengthen the systems that power our growing civil rights organization. This full-time, management-level position is central to ensuring CAIR-SFBA's day-to-day effectiveness and long-term sustainability.
The ideal candidate will bring significant experience in nonprofit operations and staff supervision, with expertise spanning HR, finance, facilities, IT, and compliance. They will be both a strategic thinker and a practical doer—ready to lead organizational change initiatives while also rolling up their sleeves to support everyday needs, from managing budgets and systems to office logistics.
Title: Operations Manager
Location: Based in CAIR's Santa Clara office. CAIR staff are currently working a hybrid schedule, with three days in-person and two days remote.
Schedule Type: Full-time. Exempt. Occasional evenings and weekends required
Reporting Relationships: Reports to Executive Director. Oversees Senior Operations Coordinator and Operations Coordinator
Requirements: Must be authorized to work in the United States. Requires travel throughout the Bay Area (vehicle and driver's license required)
Responsibilities
Duties & Responsibilities
Leadership & Supervision Lead and supervise Operations staff; provide oversight to other teams in managers' absence
Represent the Executive Director internally and externally when delegated
Serve on the Management Team by attending regular meetings, advising executives, and advancing strategic plan deliverables
Cultivate and maintain relationships with community leaders, board, donors, and vendors
Operations Management Ensure smooth day-to-day functioning of the organization and facility
Manage CAIR-SFBA's office building, assets, supplies and equipment, contracts, insurance, permits, pest control, utilities, and renovations
Oversee logistical needs for flagship programs, including budgets, permits, COIs, and security
Ensure adequate operational staffing for office and events; manage vendor contracts and records
Monitor compliance with laws and organizational policies; resolve potential issues proactively
Lead adoption of new technologies, systems, and processes; maintain operational calendar
Participate in statewide Operations Committee to align shared processes
Organizational Effectiveness Efficiently manage departmental workflows and optimize inter-departmental communication
Improve reporting, workflows, inter-departmental communication, and planning systems
Partner with leadership to develop processes and drive organizational culture shifts
Oversee staff training budgets, professional development goals, and annual planning sessions
Anticipate and resolve organizational challenges; implement scalable controls across functions
Financial Develop and manage annual and departmental budgets with ED, Treasurer, and managers
Oversee daily financial management, reporting, reserves, accounts, and expense processing
Coordinate with Bookkeeper, Development staff, and Programs team on audits, fundraising finances, grant budgets, donor services, and sponsorships
Manage banking relationships; implement cost-saving measures and optimize resources
Human Resources Oversee payroll, benefits, performance management, employee records, policies, and compliance with safety and employment law
Lead recruitment, hiring, onboarding, and offboarding processes; manage career progression systems and retention strategies
Collaborate statewide on HR initiatives to enhance engagement and culture
Information Technology Direct IT systems and infrastructure, and manage relationships and projects with technology vendors
Ensure cybersecurity, manage hardware/software upgrades, and integrate emerging tools (including responsible AI)
Marketing & Reporting Partner with ED and Communications Manager on marketing strategies
Manage production and final review of internal and external reports
Administration Support organization-wide planning, communications, and program delivery
Coordinate logistics for staff, management, and board meetings; annual convenings; and events
Note: Other duties as assigned, dependent on organizational needs and employee skills. All CAIR staff are encouraged to assist in general duties such as answering phones, weekly outreach, and other office tasks.
Qualifications
Required Qualifications
Minimum five years of full-time experience directly managing organizational operations across multiple functions (e.g., HR, finance, IT, facilities, compliance); nonprofit experience strongly preferred
Demonstrated track record of supervising staff and managing cross-departmental workflows
Proven success in strategic planning, systems improvement, and organizational development at the organizational level (not only departmental or project-based)
Proficiency in using data and performance metrics to evaluate effectiveness and guide decisions
Strong analytical, problem-solving, and written/oral communication skills
Flexibility to adapt to evolving organizational priorities and a fast-paced environment
A hands-on leader: ready to pitch in on everyday tasks and work alongside the team when needed
Deep commitment to CAIR-SFBA's mission of defending civil rights and empowering immigrant communities
Preferred Qualifications
Significant leadership experience in a nonprofit, advocacy, or mission-driven organization
Strong interpersonal skills and comfort representing the organization publicly
Experience collaborating on fundraising, donor relations, or revenue-generating partnerships
Conversational proficiency in Arabic, Farsi, Dari, Pashto, or Urdu
Compensation
Compensation in the range of $93,000-112,000 annually, commensurate with experience
Fully paid Kaiser Health Insurance and Blue Cross PPO Dental Plan for employee and dependents
3% retirement matching contribution
12 paid holidays, 10 sick days, and 12 vacation days
To Apply
Please submit (1) a cover letter discussing your interest and relevant experience, (2) your resume; and (3) the names and contact information of three references.
CAIR-CA is an equal-opportunity employer and adheres to all federal, state, and local laws prohibiting employment discrimination.
Salary: $93,000 - $112,000 per year
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Worksite address
santa clara, CA, 95053, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.