About this opportunity
U.S. Bancorp lists this Operations Processor opportunity in fargo, North Dakota. Review the employer’s description below for duties, qualifications and application requirements.
Job description
U.S. Bank Control Room Team MemberAt U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.This role supports the Control Room team and is responsible for opening, sorting, and reviewing customer service mail to determine the appropriate processing route. The individual will identify customer requests, route work to the correct processing area, and assist with tasks such as indexing, scanning, mail-outs, and other operational support functions through cross-training. This position requires working independently while collaborating with a small team in a fast-paced environment, managing multiple priorities, and maintaining attention to detail when processing a variety of customer request types.Basic Qualifications - High school diploma or equivalent - One to two years or more of related work experiencePreferred Skills/Experience - Knowledge of products, services, terminology, procedures and systems related to assigned area, as well as applicable laws and regulatory requirements - Proven commitment to high quality customer service - Ability to work well with external and internal customers - Good time management skills to maximize production and execution of tasks in a fast-paced environment - Good understanding and knowledge of internal policies and procedures within Operations Services and enterprise wide - Physical requirements could include lifting trays of work, pushing carts of work, standing or sitting for extended periods of time, and repetitive motions - Ability to identify, analyze and resolve exceptions through data interpretation - Strong PC skills - Good verbal and written communication skillsLocation expectationsThis role requires working from a U.S. Bank location for all scheduled work days.If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.Benefits:Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:Healthcare (medical, dental, vision)Basic term and optional term life insuranceShort-term and long-term disabilityPregnancy disability and parental leave401(k) and employer-funded retirement planPaid vacation (from two to five weeks depending on salary grade and tenure)Up to 11 paid holiday opportunitiesAdoption assistanceSick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by lawU.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $20.00
Worksite address
fargo, ND, 58102, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.