About this opportunity
Hy-Vee, Inc. lists this Operations Project Clerk opportunity in norfolk, Nebraska. Review the employer’s description below for duties, qualifications and application requirements.
Job description
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Title:
General Merchandise Clerk
Department:
General Merchandise
Provides prompt, efficient and friendly customer service. Rotates, faces, and replenishes merchandise. Reviews department status and store displays for cleanliness, product quality and quantity.
Partnerships
Customer focused
Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Health Wellness Home, Store Operations, and Perishables; Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employees designated department or elsewhere in the store
Makes an effort to learn customers names and to address them by name whenever possible
Assists customers by: escorting them to the products theyre looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
Answers the telephone promptly and provides friendly, helpful service to customers who call
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
Rotates, faces, and replenishes merchandise and ensures highest quality standards are met
Reviews department status for cleanliness, product quality and quantity
Assists with inventory as requested
Maintains displays in the department and throughout the store
Maintains strict adherence to department and company guidelines related to personal hygiene and dress
Adheres to company policies and individual store guidelines
Prices products for customers as necessary
Assists in other areas of store as needed
Performs other job related duties and special projects as required
Over six months to a year of related work experience preferred
Possess excellent customer service skills
Must have the ability to file, post, and mail materials; copy data from one record to another; Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision
Must be able to perform the following physical activities: There is occasional exposure to equipment movement hazard and chemicals/solvents. Equipment Used to Perform Job
Computer, video terminal, Visa credit card machine, BASS, compactor, power jacks, two-wheeler, produce cart
Has daily contact with customers and with the general public
Financial Responsibilities:
Has access to confidential information including sales and pricing
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.