About this opportunity
Brookdale lists this Operations Quality Enrichment Director - Legal-NSH opportunity in brentwood, Tennessee. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Operations Quality Enrichment Director - Legal-NSH
Join to apply for the Operations Quality Enrichment Director - Legal-NSH role at Brookdale .
Overview
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance, and retirement plans are available and vary by employment status.
Benefits Eligibility
Part and Full Time Benefits include:
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits include:
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness, hospital indemnity insurance, and legal plan
Tuition reimbursement
Base pay will be determined by skills and experience. Role is eligible for team-based bonus opportunities. Temporary associates are not benefits eligible but may participate in the 401(k) plan.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, for qualified associates with at least one year of service.
The application window is expected to close within 30 days of posting.
Responsibilities
Under the direction of the Legal Department, the Quality Enrichment Program Director, Operations, is responsible for fostering a culture of quality care and services, promoting regulatory compliance, and advancing adherence to policies and procedures. This involves leading strategic peer reviews focused on community operations and resident services, including:
Conducting peer review visits at senior living communities, focusing on quality standards, regulatory compliance, and policy adherence.
Assessing risks related to community operations and resident services.
Compiling and reporting findings confidentially to the Legal Department, reviewing regulatory surveys and materials to determine compliance.
Collaborating with subject matter experts to develop and implement quality initiatives.
Staying informed on senior living best practices, regulations, and internal policies.
Leading internal investigations in response to incidents or compliance issues, and reporting findings for decision-making.
Qualifications
Education and Experience
Bachelor’s or Associate Degree in business management, healthcare management, gerontology, or a related field, with at least five years of experience in senior living operations or management. Active state senior living administrator certification is preferred.
Strong analytical, communication, interpersonal, and problem-solving skills are essential. Ability to handle sensitive information, maintain confidentiality, and understand resident privacy rights is required.
Certifications and Licenses
This role requires significant travel (75-85%) by vehicle and air. A valid driver’s license is mandatory. Work may include evenings and weekends.
Decision-Making
Under legal department supervision, uses independent judgment and critical thinking to conduct peer reviews, lead investigations, and promote quality and compliance standards.
Physical Demands and Conditions
Standing, walking, sitting
Use of hands and fingers
Reaching, stooping, kneeling, crouching, crawling
Talking, hearing, lifting up to 25 pounds
Interaction with people, exposure to communicable diseases, latex, blood-borne pathogens, chemicals
Frequent travel required
Brookdale is an equal opportunity employer and a drug-free workplace.
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Worksite address
brentwood, TN, 37027, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.