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Job description
No previous industry experience is required, we'll provide all the training you need to succeed.
Do Meaningful Work Every Day
At Gateway Services, we help families through one of life's most difficult moments by providing compassionate pet aftercare services.
As an Operational Team Member, you'll help ensure every pet entrusted to our care is treated with dignity, respect and attention to detail. Working alongside a supportive team, you'll make a meaningful difference for veterinary partners and pet families every day.
No previous industry experience is required, we'll provide all the training you need to succeed.
Why Gateway?
At Gateway, you're not just joining another employer.
You're joining North America's leading pet aftercare provider, serving thousands of veterinary hospitals and pet families every day. We invest in our people through competitive pay, outstanding benefits, paid training, career development and supportive leadership.
Benefits You'll Appreciate
We believe taking care of our Team Members is just as important as taking care of the families we serve.
Competitive hourly pay
401(k) Retirement Savings Plan with employer matching contributions
Company-paid Life Insurance
Company-paid Long-Term Disability
Paid vacation and company holidays
Paid training and career development
Employee Assistance Program (EAP)
Gateway CarePath emotional wellness program
Health Savings Account & Flexible Spending Accounts
Pet Insurance
Employee Discount Marketplace
Caring for pets and supporting grieving families can be emotionally demanding. Every Care Center Team Member has access to Gateway CarePath, our confidential emotional wellness and resilience program designed specifically for employees working in pet aftercare.
What You'll Do
Operate cremation equipment following established procedures.
Process and package cremated remains with accuracy and care.
Create memorial products such as paw prints and keepsakes.
Perform quality checks to ensure every order is completed correctly.
Maintain a clean, safe and organized work environment.
Work with teammates to meet daily production goals.
Assist with pick-ups from vet clinics, animal hospitals, and/or pet parent homes using a company vehicle.
Is This You?
You enjoy hands-on, physical work.
You pay attention to detail.
You're dependable and punctual.
You work well as part of a team.
You follow safety procedures.
You're comfortable working around deceased pets.
You take pride in doing quality work.
On-site role within a Gateway Care Center.
Active position involving standing, walking and lifting throughout the shift.
Gateway Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all Team Members.
New employees joining Gateway Services will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, please visit
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Worksite address
reno, NV, 89550, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.