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Optician - Allouez/Holmgren - Full Time
#26-488
Green Bay, Wisconsin, United States
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Location
Allouez-005
Description
Optician
This is a full time position at 40 hours per week eligible for benefits.
This person will rotate between Allouez and Holmgren Way in Green Bay.
Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care.
Job Summary
The Optician at Prevea Health plays a vital role in providing personalized vision care by assisting patients in selecting and fitting eyewear based on prescriptions from optometrists or ophthalmologists. This position is responsible for ensuring proper lens crafting, frame adjustment, and education on lens options and eyewear care. The Optician collaborates with patients to understand their lifestyle and visual needs, manages inventory and merchandising in the optical area, and supports a seamless, high-quality experience in our vision care services.
What you will do
Review and interpret prescriptions from optometrists or ophthalmologists, assist patients in selecting frames and lenses that suit their prescription, lifestyle, and budget, and provide guidance on lens materials, coatings, and features. You will ensure proper fit and comfort by adjusting frames as needed and will accurately enter orders into the point-of-sale (POS) system while processing payments through the designated payment portal.
Troubleshoot patient glasses by identifying and resolving issues that affect the patient's comfort, vision, or the overall quality of their eyewear. Listen to the patient's concerns and address any problems, whether they're related to the prescription, frame, lenses, or fit.
Conduct telephone triage by assessing patient concerns, determining the urgency of their needs, and directing them to the appropriate level of care or action.
Responsible for the overall merchandising, cleaning, and maintenance of the optical area, including ensuring the store is clean, organized, and visually appealing. This includes keeping display tables, window displays, and the sales floor free of dust and clutter, as well as regularly cleaning and maintaining lenses on display items and test frames.
Ensure that glasses meet both the prescription requirements and quality standards. This inspection process includes verifying the lenses, frames, and overall fit to ensure they provide the best vision correction and comfort for the wearer.
Manage inventory of frames, lenses, and other optical products.
Work closely with frame representatives and manufacturers.
Education Qualifications
High School Diploma and/or GED Required
Experience Qualifications
1-3 years Previous Optician experience Preferred
1-3 years Sales experience in healthcare or retail setting Preferred
Skills and Abilities
Strong interpersonal and customer service skills.
Ability to communicate clearly and professionally with patients and colleagues.
Detail-oriented with the ability to multitask in a fast-paced environment.
Basic proficiency with computers and electronic systems.
Experience using Microsoft Office products.
Physical Demands
Sit - Frequently
Stand - Constantly
Walk - Constantly
Drive - Rarely
Climb (Stairs/Ladders) - Rarely
Bend (Neck) - Constantly
Bend (Waist) - Frequently
Squat - Frequently
Kneel/Crawl - Rarely
Twist/Turn (Neck) - Constantly
Twist/Turn(Waist) - Frequently
Lift/Carry 0-10 lbs. - Frequently
Lift/Carry 11-25 lbs. - Occasionally
Lift/Carry 26-35 lbs. - Occasionally
Lift/Carry 36-50 lbs. - Rarely
Push/Pull up to 10 lbs. - Frequently
Push/Pull 11-25 lbs. - Frequently
Push/Pull 26-35 lbs. - Occasionally
Push/Pull 36-50 lbs. - Occasionally
Push/Pull 51-75 lbs. - Rarely
Reach (Above shoulder level) - Occasionally
Reach (Below shoulder level) - Constantly
Simple Grasping (Hands/Arms) - Constantly
Fine Manipulation (Hands/Arms) - Constantly
Gross Manipulation (Hands/Arms) - Frequently
Working Conditions
Extreme cold - Rarely
Extreme heat - Rarely
Humidity - Rarely
Wet - Rarely
Noise - Occasionally
Hazards - Occasionally
Travel Requirements
5%
Hearing Requirements
Hears Whispers Hears Whispers 3-8 feet - Constantly
Vision Requirements
Color Discrimination - Constantly
Near Vision (Correctable to Jaeger 2 or 20/30 binocular) - Constantly
Distance Vision (Correctable to Snellen chart 20/30 binocular) - Constantly
Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit
Position Located In
Green Bay,WI
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.