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Job description
Benefits:
n401(k)
nCompetitive salary
nDental insurance
nEmployee discounts
nFlexible schedule
nHealth insurance
nPaid time off
nTraining & development
nVision insurance
nPaid holidays
nOral Surgery Front Desk Assistant – Charlotte, NC
nFriendly Dental Group is seeking an organized and patient-focused Oral Surgery Front Desk Assistant to join our oral surgery team in the Charlotte area. This is a great opportunity for someone with dental front desk experience who enjoys working in a fast-paced specialty environment and providing excellent patient support from scheduling through treatment coordination.
nThe ideal candidate is dependable, professional, detail-oriented, and comfortable communicating with patients, providers, and referral offices. Experience with oral surgery, dental insurance, or specialty treatment coordination is preferred, but we are willing to train the right candidate with strong dental office experience.
nResponsibilities
nGreet patients and provide a positive front desk experience
nAnswer phones and respond to patient questions professionally
nSchedule oral surgery consultations, procedures, and follow-up appointments
nVerify dental and medical insurance benefits
nReview treatment plans, financial estimates, and payment options with patients
nCollect payments and post patient balances as needed
nCoordinate referrals and communicate with general dental offices
nConfirm appointments and help manage the daily schedule
nMaintain accurate patient records and update demographic/insurance information
nAssist with pre-operative and post-operative instructions as directed
nSupport the oral surgery team with administrative tasks as needed
nHelp ensure smooth patient flow and excellent communication throughout the office
nQualifications
nMinimum 1 year of dental front desk experience
nOral surgery or specialty dental experience is a plus
nExperience with dental insurance verification and treatment coordination preferred
nStrong communication and customer service skills
nAbility to stay organized in a busy clinical environment
nComfortable discussing financial information with patients
nProfessional, dependable, and team-oriented
nWhat We Offer:
nPay: $19–$23/hour, based on experience
nBenefits: medical, dental, vision and life insurance
n401(k)
nPaid time off
nSchedule:
nMonday through Friday
nDaytime hours
n8-hour shifts
nIn-person position
Worksite address
charlotte, NC, 28245, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.