About this opportunity
Gentell lists this Order Intake Specialist opportunity in morrisville, Pennsylvania. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Order Intake SpecialistGentell is one of the largest vertically integrated wound care companies in the world. Based in Yardley, PA and with offices, distribution centers and manufacturing plants around the world, our purpose is to make a positive difference in the quality of life for the injured, the chronically ill and those near the end of life.Our success is a result of the talents, dedication and commitment of our employees. We provide career advancement opportunities through Gentell University, leadership development programs and executive mentoring. You would be joining a company committed to "make it better" every day, for our customers and for our employees.Under the direction and support of the Revenue Cycle Manager, the Order Intake Specialist will initiate and process all sales orders after reviewing documentation, physicians' orders, and payer information, guaranteeing dispensing of orders to patients in a timely manner.The Order Intake Specialist requires critical thinking skills, the ability to identify problems, recommend solutions and set priorities, and achieve departmental goals. They must have a willingness to develop optimized processes to drive performance in the department and support key leadership initiatives.Duties and ResponsibilitiesRespond to incoming customer phone calls in a timely fashionVerify eligibility and benefits of all Medicare, Medicaid, Commercial, and Managed Care Insurances utilizing Brightree, websites available, and direct phone calls to Insurance companies.Contact service representatives at insurance companies to verify eligibility and DME benefits.Process patient demographics and create a patient profile including all insurance reimbursement information.Receive, review, and process orders for wound care products, following insurance qualifications and DME supplier standards.Review clinical documentation to ensure compliance with payer's guidelines.Works with Clinical staff regarding changes on insurance orders, due to wound care product not being covered by insurance or product not qualified for wound description following LCDs.Ability to add correct HCPCS code(s), modifier(s), and ICD-10 code(s) to insurance order before dispensing.Other duties as assigned.RequirementsHigh school Diploma, Bachelor's Degree preferredStrong attention to detail and accuracyProficiency in MS Office ApplicationsExcellent communication and follow up skillsPassion and commitment to excellenceWe are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Worksite address
morrisville, PA, 19067, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.