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Maui Jim

Order Management Coordinator

peoria, IL

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About this opportunity

Maui Jim lists this Order Management Coordinator opportunity in peoria, Illinois. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Warehouse And Distribution AssociateKering Eyewear, part of the global Luxury group Kering, is the most relevant player in the Luxury Eyewear market segment. We design, develop, manufacture, and distribute eyewear that blends creativity, innovation, and quality. Our portfolio spans a wide range of iconic brands including Gucci, Cartier, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Valentino, Chloé, Alaïa, Montblanc, Dunhill, Puma, and our proprietary brands LINDBERG, Maui Jim, and Zeal Optics. By combining industry expertise with a commitment to sustainability, we help our brands redefine design and craft eyewear that captivates consumers worldwide.Efficiently and effectively warehouse and distribute Maui Jim product to all distribution centers and customers both domestically and internationally. Provide outstanding customer service and support to all internal and external customers.Hours: Monday-Friday 9:00AM-5:30PMPay: $20/ hourDrive accurate and on time delivery for core outbound orders by handling order flow during a designated time frame. Strive for accuracy and proactively seek solutions for potential problems with constant communication between Sales support, Customer Service, and department leadership.Prepare hourly batches for picking which includes monitoring tickets for special requests, printing proper labels, accurate pick cart set up, and understanding priorities based on order type and carrier pickups.Monitor hourly deliveries that have not processed and work to resolve issues.Review tickets at hourly print to pre-sort display and My Maui orders.Systematically create waves and batch orders based on order profile.Create delivery, waves, and transfer orders for drop ship and web accounts.Print stickers for DC and Luxottica orders.Assist with set up of special handling orders in terms of proper label printing and pick cart set up.Work with the supervisor group on managing order flow. Anticipate potential back-order situations, work with team to quickly bring these to order completion.Monitor order flow inbox to offer support for orders needing cancelled or reversed for change. Professionally communicate with Sales Support, Customer Service, and teammates about ship times, order priority, quality, labeling, and accuracy.Process Shipment Routing, including updating deliveries with routing information.Responsible for the sticker printing, sort, and set up of materials for Luxottica orders.Assist with MM conversions and reconciliation.Provide backup support for order management, picking, packing, and shipping.Encourage and drive change. Operational excellence is the goal, and there is always room for improvement.Perform all other duties as requested or required.High school graduate with 2+ years fulfillment or warehouse experience. Advanced customer service experience required.Ability to professionally communicate across all levels of the businessStrong SAP KnowledgeAbility to multi-task and prioritizeAbility to work in a neat and well-organized mannerAbility to take initiative and make decisionsAbility to work in a team environmentStrong ability to identify operational improvement opportunitiesAbility to provide outstanding customer servicePositive attitude and behaviorAloha SpiritAbility to lift 40 lbs independentlyAbility to move at a fast paceAbility to stand for long periods of timeAbility to key data into a computer for extended periods of timeAbility to pick orders off the shelfAbility to push/pull cartsSalary is only one component of total compensation at Maui Jim! You will also gain an amazing benefits package. Rounding out our benefits and compensation is our Aloha culture work environment.Low Insurance Premiums on Medical, Dental, and VisionFlexible Spending AccountsHealth Savings Accounts (with Company Match)Short Term and Long-Term DisabilityVoluntary Critical Illness, and Accident CoveragesTuition ReimbursementPaid Paternity and Maternity LeavePaid Time OffPaid HolidaysCompany Paid Life AD&D InsuranceVoluntary Life & AD&D Insurance401K MatchPaid BereavementEmployee Assistance ProgramThe benefits listed above apply to U.S. roles and may vary by state or country.Compensation and benefits are determined based on several factors, including job level, market location, job-related knowledge and skills, individual performance, and experience. All plans are subject to eligibility requirements.

Worksite address

peoria, IL, 61602, US

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