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Job description
Order Processing Specialist (Curries)Mesquite, TX, US, 75150AssociateCustomer Service & Contact Center OperationsTravel Required: 0%-10%Curries (an ASSA ABLOY company) is expanding our Order Management Team! We are adding an Order Processing Specialist to the Team. This will be an on-site role based out of our regional manufacturing facility located in Mesquite, Texas. ASSA ABLOY is a global leader in opening access solutions. Our Group focuses on the manufacturing of steel doors and frames within the commercial market catering to such industries as hospitality, healthcare, aerospace, defense, sporting venues and education.What would you do as our Order Processing Specialist?You will accurately enter and process orders placed by our customers into the system for production / manufacturing. This includes interpreting product specifications and researching drawings. You would also:Perform all duties relating to the processing of customer orders with a high degree of accuracy (orders range from basic stock to highly configured)Assist customers with technical inquiries and problems while maintaining appropriate metrics and KPIsCommunicate with customers on discrepancies, order conflicts, and shipping delays. Follow up to ensure customer issues are resolved promptly and thoroughly.Continuously evaluate and identify opportunities to drive process improvements that positively impact the overall customer experience.Perform other duties as required.Continually promote a safe and harmonious working environment, demonstrating strict adherence to the ASSA ABLOY Code of Conduct and ASSA ABLOY Health & Safety PolicyThe Skills and Experience you need:High School Diploma or GEDProficiency with Math, Basic Geometry and Algebra skills would help you excelPrevious exposure to reading schematics, blueprints, renderings or architectural drawings is highly desirableExcellent computer skills preferred (Word, Excel, Internet, email, etc.)Proficient communication skills, both verbal and writtenExcellent analytical, problem-solving, organizational, follow-up and a sense of urgency are requiredMust excel working in a fast-paced environmentPrevious experience/exposure to working within the Door, Building Materials and/or Hollow Metal industries are highly desirableWhat we offer! We believe in creating opportunities and providing benefits that empower you to grow, thrive, and build a rewarding lifelong career with us. Here is just a sample of what you can look forward to as a member of our team:Competitive SalaryPaid Vacation, Sick Time, and paid Company HolidaysMedical, Dental, Vision, Short and Long-term Disability, Life and AD&D Insurance401(k) Program with company contributionsTuition Reimbursement, Learning and Career Development opportunitiesFlexible Spending Employee Assistance ProgramDiscount portalRecognition, well-being, and employee experience programs designed to support and celebrate you throughout your careerWe review applications regularly, so don't waitWe are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.
Worksite address
mesquite, TX, 75150, US
Who can apply
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