About this opportunity
Protech Staffing lists this Order Processor/Customer Service Representative - 1st Shift opportunity in corona, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
E-Commerce Order Processing & Customer Service CoordinatorLooking for your next opportunity in customer service, order processing, e-commerce, or shipping? Protech Staffing is hiring an E-Commerce Order Processing & Customer Service Coordinator in Corona, CA! We are looking for someone who is organized, detail-oriented, comfortable working with computers, and experienced with processing customer orders. Experience with Amazon, Shopify, Walmart Marketplace, NetSuite, or other e-commerce platforms is a plus!Position: E-Commerce Order Processing & Customer Service CoordinatorLocation: Corona, CAPay: $20.00 per hourSchedule: Full-TimeDepartment: OperationsWhat You'll Do:Process and manage daily customer and e-commerce ordersEnter and update orders using Excel, NetSuite, and internal systemsProcess orders from Amazon, Shopify, Walmart, and other online marketplacesPrint packing slips, shipping labels, and order documentationCoordinate with warehouse and fulfillment teams to ensure accurate and timely shipmentsTrack orders and shipments and help resolve delivery issuesAssist with Amazon FBA and inventory replenishment ordersProcess returns, replacements, credits, and RMAsAssist with wholesale orders and shipping documentationSchedule carrier pickups and communicate shipping requirementsRespond to customer questions through email, chat, and online marketplacesResolve order discrepancies, shipping concerns, returns, and product questionsMaintain accurate customer, order, inventory, and shipping recordsWhat We're Looking For:Previous customer service, order processing, data entry, shipping, logistics, or e-commerce experienceComfortable using computers and learning new softwareWorking knowledge of Microsoft ExcelStrong data entry and attention to detailGood written and verbal communication skillsStrong organization and time-management skillsAbility to multitask in a fast-paced environmentDependable, professional, and team-orientedHigh school diploma or GED requiredExperience That Is A Plus:Amazon Seller Central / Amazon FBAShopifyWalmart MarketplaceNetSuite or other ERP systemsE-commerce order fulfillmentShipping and logisticsReturns / RMA processingWholesale order processingReady for your next opportunity? Apply today! If you have experience in customer service, order processing, e-commerce, data entry, shipping, logistics, or order fulfillment, we want to hear from you!
Worksite address
corona, CA, 92879, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.