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ADP, Inc.

Organizational Change Management Lead

arlington, VA

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Job description

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Organizational Change Management Lead

Full Time Professional Hybrid - Arlington, VA, Arlington, VA, US

2 days ago Requisition ID: 1234

Position Title: Organizational Change Management (OCM) Lead

Location: Hybrid – 2 days a week in Arlington, VA office

Other Considerations: U.S. Citizen or Permanent Resident (Required)

Position is contingent on contract award.

POSITION SUMMARY

Sprezzatura is seeking an experienced Lead Organizational Change Management (OCM) resource to lead management, communications, training, and adoption activities supporting the implementation of a modernized financial and budget application for a federal client.

This is a hands-on lead position responsible for developing and executing the change management approach while also directly producing communications, training/readiness materials, and other OCM deliverables. The Lead will work closely with business stakeholders and functional and technical teams to prepare users for new processes, workflows, roles, and capabilities.

RESPONSIBILITIES

Lead and execute the program's organizational change management, communications, training, and adoption activities

Conduct stakeholder, change-impact, and organizational-readiness assessments and translate findings into actionable change activities

Develop plans and execute stakeholder communications and engagement activities throughout implementation and rollout

Develop role-based training strategies, materials, job aids, and other user-support resources

Coordinate and support train-the-trainer, end-user training, rollout, and hypercare/readiness activities

Partner with functional and technical teams to understand upcoming changes and translate them into clear user-facing communications and training

Identify adoption risks, resistance, readiness gaps, and stakeholder concerns and develop appropriate mitigation strategies

Establish and track readiness, training, communications, and adoption measures

Provide hands-on OCM support throughout implementation and continuously improve the change approach based on stakeholder feedback and adoption results

QUALIFICATIONS

Bachelor's degree or equivalent relevant professional experience

7+ years of organizational change management, communications, training, or user-adoption experience supporting complex technology or business transformation programs, preferably within the federal government

Experience with stakeholder/change-impact assessments, communications, training development, readiness, and adoption

Experience supporting implementation and rollout of enterprise applications or workflow-based platforms

Strong facilitation, writing, presentation, and stakeholder-engagement skills

Experience working within Agile or iterative implementation environments

Ability to meet applicable Federal background investigation/security requirements

WORKING CONDITIONS

Standard Business hours are Monday through Friday. Occasional extended or weekend hours may be required based on operational needs. Must have reliable internet service that allows for effective telecommuting on remote days.

PAY RANGE

The base salary range for this position is $132,000 to $150,000 annually, depending on geographic work location, relevant experience, skills, education, internal equity, security clearance, and contract requirements. Geographic salary ranges are determined in accordance with the company's compensation practices and represent a good-faith estimate of the compensation for this position at the time of posting.

BENEFITS

Sprezzatura offers a comprehensive and flexible benefit package to include:

Medical, Dental, and Vision

Health Saving Account (when enrolled in eligible plan) with Company contribution

Company paid Life, Accidental Death, Short-term & Long-term Disability

Voluntary Accident, Hospital Indemnity, & Critical Care Insurance

Voluntary Medical & Dependent Care Flexible Spending Accounts

Accrued Paid Time Off & Company Paid Holidays

401(k) Retirement Plan with Company match

WORK AUTHORIZATION

Sprezzatura participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S.

Sprezzatura is a mission-driven, Service-Disabled Veteran-Owned Small Business (SDVOSB) that thrives at the intersection of technology, innovation, and impact. We specialize in secure, scalable, and human-centered digital solutions that accelerate government transformation. Our work spans DevSecOps, health IT modernization, intelligent automation, benefits delivery, and digital communications. We partner with agencies ready to evolve—delivering not just strategy, but measurable execution. Rooted in operational excellence and driven by curiosity, we help our clients navigate complexity with clarity, turning ambitious ideas into real-world outcomes. No buzzwords. Just impact.

EEO STATEMENT

Sprezzatura is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other legally protected characteristic. Applicants have the right to discuss, disclose, or inquire about compensation without retaliation. Reasonable accommodations are available for qualified individuals with disabilities.

This job description is not intended to be an employment contract and does not guarantee employment for any specific duration.

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Worksite address

arlington, VA, 22201, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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