About this opportunity
Margaritaville at Sea lists this Orlando Call Center Leader: Growth & Impact opportunity in orlando, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Margaritaville at Sea in Orlando is seeking a Senior Manager, Call Center to oversee daily operations, deliver exceptional customer experiences, and drive performance.
You will lead multiple teams, manage supervisors and staff, and implement strategic initiatives across channels, with a strong focus on quality, efficiency, and KPI achievement.
The ideal candidate has a Bachelor's degree, 7+ years in call center operations, 3+ years in leadership, and proficiency with CRM, ACD and WFM tools.
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Worksite address
orlando, FL, 32885, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.