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Job description
Orthopedic Medical Assistant – Triage OperatorLocation: Atlanta, GA - This position is 100% in office Schedule: M-F Compensation: Competitive compensation and inclusive benefits for a strong total rewards package.About OrthoAtlantaBecome part of OrthoAtlanta, the largest independent physician-owned orthopedic and sports medicine practice in Georgia and contribute to our mission of providing comprehensive orthopedic care. At OrthoAtlanta, you'll be an integral member of a dedicated team of Healthcare Professionals committed to enhancing our patients' quality of life. We offer diverse career paths for talented individuals seeking professional growth and development within a supportive and rewarding work environment where your contributions will make a significant impact.Are you an experienced Medical Assistant with a strong orthopedic background and excellent clinical judgment? Do you thrive in fast-paced environments where patient communication and critical thinking matter?We are seeking a dedicated Orthopedic Medical Assistant – Triage Operator to serve as the first clinical point of contact for our patients. This role is essential in ensuring safe, timely, and efficient management of musculoskeletal concerns while supporting providers and enhancing patient access to care.What You'll DoAs a key member of our orthopedic care team, you will:Perform structured telephone and electronic triage for orthopedic patientsAssess acute injuries, post-operative concerns, pain escalations, and neurologic symptomsIdentify red flags and escalate appropriately to the RN or providerProvide standardized post-operative guidance and patient educationCoordinate urgent appointments, imaging, and referralsDocument all interactions accurately in the EMRSupport efficient workflow and reduce unnecessary provider interruptionsWhat We're Looking ForRequired:3-5 years of orthopedic or musculoskeletal clinical experienceStrong communication and documentation skillsComfort working in a high-volume clinical environmentAbility to apply clinical protocols with sound judgmentPreferred:Prior triage or call center experiencePost-operative orthopedic care experienceKnowledge of orthopedic terminology and imagingWhy Join Our Team?Be part of a growing orthopedic practice focused on high-quality, patient-centered careWork in a structured, protocol-driven environment with RN oversightContribute directly to improving access, safety, and efficiencyCompetitive compensation and benefits packageOpportunities for growth and professional development
Worksite address
atlanta, GA, 30301, US
Who can apply
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