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Job description
About Hopscotch Primary Care
At Hopscotch Primary Care, we believe great healthcare should be accessible to all people across all communities. Today, almost 20% of Americans live in a rural community, yet only 11% of physicians practice in those same communities. We are on a mission to transform healthcare in rural America. We provide high-quality primary care tailored to meet the needs of our patients through our robust care model and comprehensive care team, delivering care in our clinics, and across settings, and wrapping resources around the patients who need them most.
Our patients and the care teams who serve them sit at the center of everything we do at Hopscotch. Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting, and at the right time.
Today, we are serving thousands of patients in our value-based care model and the number is growing every day. If you want to bring your experience, skill and passion to make a lasting impact in healthcare, we'd like to meet you.
About the Role
This is a field-based sales role focused on growing our patient population.
As an Outreach Leader, you'll be responsible for identifying, developing, and managing relationships that generate new patients for Hopscotch Primary Care. You'll spend your time in the community meeting with prospective patients, local organizations, referral partners, businesses, senior groups, and community leaders to educate them about Hopscotch and help eligible individuals enroll as patients.
Success in this role comes from building trust, creating new opportunities, developing a strong sales pipeline, and consistently achieving patient growth goals.
You'll have significant autonomy to build your territory, execute your outreach strategy, and drive measurable results.
This position is home-based in the greater Asheville, NC area and requires daily local travel throughout Buncombe County.
What You'll Do
Drive Patient Growth
Own patient acquisition goals within your assigned territory
Build and execute a territory sales plan to achieve monthly and quarterly enrollment targets
Prospect for new opportunities through networking, cold outreach, community engagement, and referrals
Identify, qualify, and convert prospective patients into active Hopscotch patients
Develop and maintain a healthy pipeline of leads and manage opportunities through every stage of the enrollment process
Track sales activity, conversion metrics, and pipeline performance using CRM tools
Build Community Partnerships Develop strong relationships with community organizations, senior centers, churches, employers, healthcare providers, pharmacies, and other referral sources
Identify new partnership opportunities that increase awareness and patient referrals
Serve as the face of Hopscotch Primary Care throughout your territory
Represent Hopscotch at community events, health fairs, educational programs, and networking opportunities
Relationship Management Build lasting relationships with patients, caregivers, and community partners
Follow up with new patients to ensure a positive onboarding experience
Collect market intelligence and community feedback to improve outreach efforts
Collaborate closely with Marketing, Clinic Operations, and Care Teams to maximize growth opportunities
Sales Planning & Performance Develop territory growth strategies and action plans
Monitor key sales metrics including leads, conversions, enrollments, and partnerships
Maintain accurate CRM documentation and activity reporting
Continuously evaluate outreach efforts and adjust strategies to improve results
About You
This role is ideal for someone who loves meeting new people, enjoys building relationships, and is motivated by achieving goals. We're looking for someone with the drive, resilience, and relationship-building skills that make great sales professionals successful.
A great candidate for the role: Is ambitious, organized, and energetic
Is empathetic and an active listener
Is a self-starter who is resourceful and doesn't need a lot of direction to succeed
Has a drive to succeed and want to control their own income
Has an ability to quickly connect and influence the right people
Builds trust quickly and can handle tough conversations
Is collaborative and contributes to the effectiveness to the overall team
Demonstrates good judgement professionally and ethically at all times
Enjoys talking with seniors
Is comfortable using email, Microsoft Office applications, and computer reporting tools; CRM experience preferred
Qualifications
Required High school diploma or equivalent
2+ years of sales, business development, account management, or customer-facing experience
Valid driver's license and reliable transportation
Ability to travel locally throughout the assigned territory
U.S. work authorization
Preferred Bachelor's degree
Healthcare, Medicare, insurance, or value-based care experience
Experience using a CRM (Salesforce or similar)
Experience working with older adults or community organizations
At Hopscotch Primary Care, we embrace diversity, invest in a culture of inclusion and positivity and encourage all to apply to join our team. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Worksite address
asheville, NC, 28814, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.