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Wounded Warrior Project

Outreach Specialist

tacoma, WA

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Job description

Tacoma, WA

nFull time

nR14258

nGreat benefits. Competitive pay. We know these are some of the things people look for in a job .

nIf you’re the kind of person who believes that honoring and empowering our nation’s veterans is more than just a cause — that it’s a calling — then we’re ready to meet you.

nWhen you join Wounded Warrior Project® (WWP), you’re committing to making a difference. We make a commitment to you, too – helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

nAt WWP™, we recognize our mission cannot be accomplished without our talented teammates, which is why we’re proud to offer benefits such as:

n· A flexible hybrid work schedule (three days in the office, two days’ work from home)

n· Full medical, dental, and vision coverage for both teammates AND family members

n· Competitive pay and performance incentives

n· A fun, mission-focused, and collaborative team environment

nA mission that matters is just the beginning, so if you’re ready to get started, we’re ready for you.

nThe Wounded Warrior Project (WWP) Outreach Specialist connects, serves, and empowers WWP Alumni and Alumni family and family support members by assisting the WWP Alumni program and Alumni team with outreach to wounded service members and with planning and executing Alumni engagement events and activities in an assigned local or regional area.

nDUTIES & RESPONSIBILITIES

nnnConnect with wounded service members, their families, and family support members, who are in transition or have separated from military service. Establish rapport with them and communicate the benefits of WWP programs and services provided for wounded warriors.

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nnRecruit wounded warriors, family support members and other support members to participate in WWP events and activities.

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nnPlan local or regional events and activities for the benefit of Alumni and their families and encourage them to participate and connect with other Alumni.

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nnCoordinate details for and execute these Alumni events and activities, providing networking, camaraderie- building, and family bonding opportunities.

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nnDevelop and facilitate virtual programming content via Zoom, Facebook Live and other technology-based platforms.

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nnAssess the needs of Alumni and connect them with WWP programs and services that will assist with their long-term recovery and empowerment.

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nnIdentify community events and activities in the local and regional area that will provide opportunities for warrior participation and connection.

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nnRegularly communicate and network with wounded warriors, serving as a resource and mentor.

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nnEstablish effective working relationships and work collaboratively with WWP teammates.

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nnUtilize expense controls and seek cost-saving opportunities to help manage budget effectively.

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nnSupport WWP by serving as local representative at events. Serve as point-of-contact for WWP Alumni and their family members and refer them to appropriate WWP programs, resources, or staff.

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nnDevelop community support for WWP. Present WWP vision and values to the community, communicating the benefits of WWP programs and services, and inspire them to become involved with and support the WWP vision.

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nnMaintain current and accurate data in WWP intranet electronic tracking systems, e.g., Salesforce. Collect and report results and performance metrics for Alumni events and activities.

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nnDevelop and build relationships with military-focused nonprofit organizations and community groups. Locate wounded warriors who have not had contact with WWP and introduce WWP’s programs and services.

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nnServe as local WWP representative when collocated near Medical Treatment Facilities or VA poly-trauma units and military facilities where wounded service members receive treatment. Meet warriors at bedside and work directly with them and their family members to assist their recovery and transition process.

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nnAttend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles.

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nnOther related duties as assigned.

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n nKNOWLEDGE, SKILLS, & ABILITIES

nnnHigh energy level. Self-starter; willing to take initiative.

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nnStrong written and verbal communication skills.

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nnGood presentation skills. Good public speaking skills. Confident communicator with demonstrated ability to present information effectively to groups and individuals.

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nnDemonstrated understanding of relationship management and partnering. Demonstrated ability to develop and maintain professional relationships.

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nnDemonstrated ability to build rapport with veterans and their families.

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nnStrong interpersonal skills. Ability to interact effectively with diverse individuals and build effective working relationships.

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nnDemonstrated emotional intelligence. Ability to respond to sensitive matters with diplomacy and empathy.

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nnDemonstrated understanding of WWP programs and services offered to wounded warriors.

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nnGood organizational and time management skills. Effectively complete assignments and meet deadlines.

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nnAbility to travel in support of WWP programs and services.

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nnUnequivocal commitment to the highest standards of personal and business ethics and conduct.

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nnMission-driven, guided by core values, and a pleasure to work with.

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n nEXPERIENCE

nRequirements

nnnTwo years of experience developing and building relationships with veterans, or veteran’s or military organizations, or members of the community.

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nnOne year of experience with computer software, e.g., Microsoft Word and Outlook.

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n nPreferences

nnnThree years of experience working with military or veteran populations.

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nnTwo years of experience planning events or community activities.

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n nEDUCATION

nRequirements

nnHigh school diploma or GED.

n nPreferences

nnBachelor’s degree.

n nCERTIFICATIONS & LICENSURE

nRequirements

nnnValid state-issued driver’s license.

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nnAbility to obtain ASIST Certification within 1 year of hire.

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n nPreferences

nnASIST Certification.

n nWORK ENVIRONMENT/PHYSICAL DEMANDS

nnnGeneral office environment; temperature controlled

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nnParticipation in outdoor activities and events under varying weather conditions.

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nnStanding for extended periods of time.

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nnUp to 50% travel

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nnMay require lifting/carrying items up to 50 pounds

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n nWe recognize the success of our mission depends on the efforts of our passionate, hard-working teammates. To help teammates remain focused on the warriors and families we serve, WWP offers a comprehensive benefits package that includes; Medical/Prescription drug, Dental, Vision, Life/AD&D, Short-term Disability, Long-term Disability, and an Employee Assistance Program. WWP also offers a 401(k)-retirement plan, a competitive PTO package, Sick Leave, Family Care Leave, Paid Holidays, Birthday Holiday, Education Assistance, Teammate Wellness Program and Bereavement Leave.

nFor Washington State Applicants: The estimated hiring range for this position is between $57,702 - $72,128 annual base salary, subject to a candidate’s combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.

n*ca-pd

n#LI-HYBRID

nWounded Warrior Project® is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.

nPlease note:Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."

nWounded Warrior Project® (WWP) is a veterans service organization that is transforming the way America’s wounded veterans are empowered, employed, and engaged in their communities. WWP™ works with warriors and their families to create paths toward success as they transition back into civilian life. Through direct programs and services, WWP connects warriors to a network of support and resources to address their evolving needs. The WWP team is passionate about creating impact—and since 2003, has improved the lives of over half a million warriors and their families. In fact, many WWP employees are veterans themselves and have experienced firsthand the benefits of its programs and services

nWounded Warrior Project® is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.

Worksite address

tacoma, WA, 98417, US

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