About this opportunity
WizeHire, Inc lists this Overnight Hotel Manager opportunity in charlotte, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Doubletree by Hilton Charlotte City Center
Charlotte, NC, US
Posted 3 days ago
Description
The Overnight Hotel Manager (or Night Manager) acts as the primary Manager on Duty, overseeing all overnight operations (typically 11 p.m. to 7 a.m.). Key duties include performing night audits, reconciling financial transactions, ensuring guest safety, managing front desk staff, resolving guest issues, and overseeing overnight cleaning or security.
Responsibilities
Night Audit & Finance: Reconcile daily financial activity, process payments, and run reports.
Manager on Duty: Act as the highest-ranking employee during the overnight shift, handling emergencies, guest complaints, and high-level service recovery.
Guest Services & Security: Supervise front desk operations, check-ins/check-outs, and conduct security walkthroughs.
Operational Support: Coordinate with housekeeping and maintenance for overnight cleaning, room readiness, and work orders.
Staff Leadership: Train, mentor, and supervise night staff.
Qualifications
Experience: 1-2 years in front office operations or night audit supervisory roles.
Skills: Strong communication, problem-solving, and conflict-resolution abilities.
Technical: Proficiency in Property Management Systems (PMS) Hilton.
Availability: Willingness to work weekends, holidays, and 3rd shift hours.
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Worksite address
charlotte, NC, 28245, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.