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Massanutten

Owner's Association Accounts Receivable/Customer Service

mcgaheysville, VA

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Job description

Massanutten Resort

Job Summary

This position requires excellent customer service skills as well as basic office and computer skills. Previous Accounts Receivable experiences preferred. Must be able to work independently, multi-task, and prioritize in a busy work environment. Duties include but are not limited to maintaining accurate Owners Association records, billing, and assisting customers.

Required

Excellent verbal and written communication skills

Exceptional Customer Service skills

Proficient in Microsoft Office Suite

Ability to work independently and in a fast-paced environment

Excellent organizational skills

High degree of accuracy and attention to detail

Preferred Accounts Receivable Experience

Job-Type: Full-Time

Typical Schedule

Days: Monday through Friday, one Saturday every 5 weeks

Hours: 8:30 AM-5:00 PM or 9:00 AM - 5:30 PM (depending on time of year), 9:00 AM-1:00 PM (Saturday)

Compensation: Pay: $16.25/Hour

Core Responsibilities Assist customers by phone, email, chat, or written communication regarding their account(s)

Manage all Accounts Receivable aspects for the assigned association including invoicing, processing and posting payments, writing off charges, making appropriate journal entries, assessing and resolving any discrepancies, preparing daily and month end reports, balancing the associations credit card payments daily & monthly with Dollars on the Net and collaborating with collections or the third-party collection firm for delinquent accounts

Maintain and update owner records

Retain records via document imaging

Other duties as assigned by management

Applications accepted until 2:00 PM on Wednesday, September 16. For more information, contact José Antonio Martínez at .

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Worksite address

mcgaheysville, VA, 22840, US

Who can apply

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