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Job description
Oxford Exchange - Hospitality Supervisor Oxford Exchange
Compensation $18.00 - $22.00/hour
Job Type Permanent
Highlights
Proven experience in a similar leadership role within the hospitality industry
Strong organizational and multitasking skills
Excellent communication and interpersonal skills
Description
Hospitality Supervisor
We are seeking a dedicated and experienced Hospitality Supervisor to join our team. The ideal candidate will possess exceptional leadership skills, a passion for customer service, and the ability to create a welcoming and efficient dining environment. As the Hospitality Supervisor, you will oversee the daily operations of the front of house staff, ensuring that guests receive an outstanding dining experience.
Essential Functions and Responsibilities
Supervise and coordinate all staff in the dining areas
Train, mentor, and motivate staff to maintain high service standards
Ensure that all guests receive prompt, courteous, and attentive service
Handle guest inquiries, complaints, and special requests with professionalism
Monitor and maintain the cleanliness and organization of the dining area, bar, and restrooms
Attend regular staff meetings and training sessions to ensure consistency in service
Collaborate with the kitchen staff to ensure smooth communication and coordination
Monitor inventory levels of supplies
Handle cash and card transactions accurately and manage financial records
Implement and enforce health and safety regulations to ensure a safe environment for guests and staff
Qualifications
Proven experience in a similar leadership role within the hospitality industry
Strong organizational and multitasking skills
Excellent communication and interpersonal skills
Ability to lead and motivate a team in a fast-paced environment
Knowledge of food and beverage service standards
Attention to detail and a commitment to providing exceptional service
Ability to handle stressful situations and resolve conflicts effectively
Flexibility to work evenings, weekends, and holidays as required
Additional education in hospitality management is a plus
Strong computer skills, including Microsoft Office, events/catering software, timekeeping and scheduling software and POS systems.
General Physical Demands for the Position
Hospitality Supervisors will regularly stand for long periods of time, bend, stoop, turn, lift, walk, and carry and lift up to fifty (50) pounds.
Health, Dental, Life, and Disability Insurance (subject to applicable waiting periods)
PTO benefit (begin accruing at 10 days off, based on average hours)
Sick Days & Paid Leave benefit
Tuition Reimbursement
401(k) with matching
Opportunity for Growth and Advancement
Oxford Commons is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Worksite address
tampa, FL, 33646, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.