Job description
Overview
Claim Representative, Medical Only - Pennsylvania Workers' CompensationLocation: RemoteSchedule: Monday-Friday, 8:00am - 4:30pm ESTSalary Range: $45,000 - $55,000 annually, paid hourly (37.5 hours per week)Build Your Career With Purpose at CCMSIAt CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.We don’t just process claims—we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day. Job Summary The Medical Only Claim Representative is responsible for the handling and administration of Pennsylvania Workers' Compensation medical-only claims within a dedicated carrier program. This role manages a high-volume inventory of claims while ensuring timely, accurate, and compliant claim handling.
Working closely with claim staff and internal business partners, the Medical Only Claim Representative supports the claim process from initial assignment through closure by coordinating medical treatment, reviewing documentation, managing claim activity, and maintaining accurate claim records.
This position is ideal for individuals who have workers' compensation experience, strong organizational skills, and an interest in growing their claims career. It offers valuable exposure to claim handling while developing the technical knowledge needed for advancement into more complex adjusting roles.
Responsibilities
When we hire claim reps at CCMSI, we look for detail oriented professionals who understand that every task supports a real person’s claim experience, value accuracy and responsiveness, and contribute to the team’s success through organization, collaboration, and a strong commitment to service.Manage Pennsylvania Workers' Compensation medical-only claims from assignment through closure
Review claim information and supporting documentation to ensure accurate claim setup and handling
Coordinate and monitor medical treatment activities in accordance with claim handling standards
Review and process medical bills, invoices, and claim-related documentation
Maintain timely diary management and claim file documentation
Summarize medical records, correspondence, and claim activities within the claim system
Communicate with medical providers, employers, and internal claim partners as needed
Monitor claim activity and identify opportunities for closure or escalation
Assist claim staff with claim support activities and special projects
Maintain compliance with Pennsylvania Workers' Compensation regulations, Corporate Claim Standards, and client-specific handling instructions
Provide responsive service and support while maintaining quality and productivity expectations
Qualifications
Required: Associate degree or two years of related business, insurance, healthcare, claims, customer service, or administrative experience
Knowledge of Pennsylvania Workers' Compensation claims or workers' compensation processes
Strong attention to detail and organization skills
Ability to manage a high-volume workload efficiently and accurately
Strong written and verbal communication skills
Ability to prioritize multiple tasks and deadlines
Proficiency with Microsoft Office applications including:
Outlook
Word
Excel
Ability to work independently in a remote environment
Reliable attendance during established business hours
Nice to Have: Prior Pennsylvania Workers' Compensation experience
Medical-only claim handling experience
Carrier or TPA claim experience
Knowledge of medical terminology
Experience reviewing medical bills, treatment records, and claim documentation
Experience working within a dedicated client or carrier program
Interest in developing a long-term career in Workers' Compensation claims
• Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required. Why You’ll Love Working Here • 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year • Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance • Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP) • Career growth: Internal training and advancement opportunities • Culture: A supportive, team-based work environment How We Measure SuccessAt CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by: • Quality claim handling – thorough investigations, strong documentation, well-supported decisions • Compliance & audit performance – adherence to jurisdictional and client standards • Timeliness & accuracy – purposeful file movement and dependable execution • Client partnership – proactive communication and strong follow-through • Professional judgment – owning outcomes and solving problems with integrity • Cultural alignment – believing every claim represents a real person and acting accordingly This is where we shine, and we hire adjusters who want to shine with us.Compensation & ComplianceThe posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws.Our Core ValuesAt CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:
Lead with transparency We build trust by being open and listening intently in every interaction.
Perform with integrity We choose the right path, even when it is hard.
Chase excellence We set the bar high and measure our success. What gets measured gets done.
Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
Win together Our greatest victories come when our clients succeed.
We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you.#CCMSICareers #EmployeeOwned #GreatPlaceToWorkCertified #ESOP #TPA #WorkersCompensation #WorkersCompClaims #MedicalOnlyClaims #WorkersCompAdjuster #ClaimRepresentative #PennsylvaniaWorkersComp #PAWorkersComp #CarrierClaims #ClaimsCareers #InsuranceCareers #RemoteJobs #HiringNow #LIRemote #IND123Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.