About this opportunity
Neighborhood Healthcare lists this PACE Outreach & Sales Specialist opportunity in riverside county, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Are you a natural relationship builder who thrives on hitting numbers and connecting people to the care they need? Join Neighborhood Healthcare as an Outreach & Sales Specialist for our PACE (Program of All-Inclusive Care for the Elderly) program, where your sales instincts will help grow our census and bring life-changing care to seniors in our community.
In this role, you’ll build a network of trusted referral partners, generate leads through genuine community relationships, and guide prospective participants from first conversation to enrollment. Think of it as full-cycle sales with real purpose-prospecting, relationship-building, presenting, and closing-backed by a mission you can believe in.
You’ll work closely with our Enrollment Specialists to convert leads into enrollments, while representing Neighborhood Healthcare’s brand, values, and reputation in the community.
This is a hybrid position(4 days remote & 1 day onsite). Schedule: M-F 8am-5pm. This position is open to applicants in Riverside and San Bernadino County. In addition to a competitive hourly rate, this position offers both individual and team performance bonuses, providing excellent earning potential.
Responsibilities
Conducts targeted outreach and training to community-based organizations
Discovers and participates in community events and fairs to build relationships and partnerships with other community organizations, such as food pantries, churches, and others
Works collaboratively with the Outreach and Enrollment supervisor to develop outreach strategies and to foster relationships within the community
Maintains reports to assess and analyze outreach activities to maximize enrollments
Develops rapport and maintains relationships with other departments to bring awareness regarding other services available within the community
Provides exceptional customer service to potential participants for our PACE programs and services
Prepares written reports and maintain accurate records, including outreach logs
Provides program tours, intakes, education, and enrollment assistance to determine participant needs and enrollment eligibility, including in their participants homes, as needed
Qualifications
Education/Experience
High school/GED required; bachelor’s degree in marketing, communications, public relations or related field preferred
Valid CA DHCS PACE and Medi-Cal Marketing certification or must obtain within 60 days of hire
Appropriate sales and marketing techniques to outreach to diverse social and ethnic groups and to communicate effectively with them and the ability generate referrals highly preferred.
Two years of customer service experience required; strong sales experience highly preferred
Experience working in healthcare and marketing to underserved populations preferred
Valid CA driver’s license and proof of auto insurance required
Current Basic Life Support (BLS) certification required upon hire and must be maintained as a condition of employment. These courses must follow AHA guidelines- may be completed through approved online providers such as ProMed or other equivalent programs that meet recognized BLS standards. In addition, current CPR and First Aid certification are required for all PACE employees in accordance with CMS and DHCS requirements. First Aid training will be provided at onboarding and must be renewed annually.
Bilingual(Spanish) highly preferred
Additional Qualifications (Knowledge, Skills and Abilities)
Excellent verbal and written communication skills, including superior composition, typing and proofreading skills
Ability to interpret a variety of instructions in written, oral, diagram, or schedule form
Knowledgeable about and experience with Neighborhood Healthcare and PACE programs and services
Knowledgeable about and experience with sales and marketing techniques to outreach to diverse social and ethnic groups and to communicate effectively with them and the ability generate referrals
Knowledgeable about and experience with systems and procedures to efficiently track and trend all sales activity
Knowledgeable about and experience with create contacts and generate a referral source
Knowledgeable about and experience with Principles and practices of health care service delivery, managed care, health care systems
Ability to successfully manage multiple tasks simultaneously
Excellent planning, presenting, and organizational ability
Ability to cultivate and build positive relationships with internal departments and external stakeholders
Ability to apply strategic and analytical thinking
Ability to work as part of a team as well as independently
Ability to work flexible schedules, including weekends
Ability to work with highly confidential information in a professional and ethical manner
Physical Requirements
Ability to lift/carry 15 lbs/weight
Ability to stand for long periods of time
Neighborhood Healthcare offers a generous benefit plan that includes: Partially company paid Medical, Dental, and Vision Plans. Two plus weeks of vacation, Nine Holidays including two Floating Holidays of your choosing, Sick/Personal time, Volunteer Time Off (VTO), 403b Retirement plan (similar to a 401k), optional Health and Wellness events, and much more!
Pay range: $29.71 - $41.59 per hour, depending on experience. In addition to a competitive hourly rate, this position offers both individual and team performance bonuses, providing excellent earning potential.
Compensation Disclosure: The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate’s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.