About this opportunity
Nesco Resource lists this Palantir Foundry Application Support Analyst opportunity in tulsa, Oklahoma. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Palantir Foundry Application Support AnalystWe are seeking a Palantir Foundry Application Support Analyst to support users and existing applications within a Palantir Foundry environment. This position is less focused on building applications from scratch and more focused on keeping existing solutions running effectively, helping users navigate the platform, troubleshooting issues, supporting onboarding, and improving overall adoption. The ideal candidate has experience working within Palantir Foundry and combines technical troubleshooting skills with the ability to communicate effectively with business users.Key ResponsibilitiesProvide Tier 1 and Tier 2 support for Palantir Foundry applications and usersTroubleshoot application, platform, and user issuesSupport new-user onboardingCoordinate user access and permissionsAssist users with navigating and utilizing Foundry applicationsTriage application defects and coordinate issues with development teamsManage and document enhancement requests from usersDevelop user guides, training materials, and support documentationDeliver user training and application guidanceMonitor application usage and user adoptionSupport application releases and communicate changes to usersTrack recurring issues and identify opportunities to improve the user experienceWork closely with developers, business users, and technical teams to resolve problemsDesired ExperienceExperience working with Palantir FoundryApplication or product support experienceStrong troubleshooting and problem-solving skillsExperience supporting business users in a technical environmentExperience with user onboarding and access managementStrong documentation skillsExperience developing or delivering user trainingAbility to manage support requests, defects, and enhancement requestsStrong written and verbal communication skillsAbility to communicate technical concepts to non-technical usersExperience supporting Foundry applications, Ontology/Objects, workflows, permissions, or other Palantir platform functionality is highly desirable.This is a long-term opportunity supporting a large enterprise environment with multiple positions available.
Worksite address
tulsa, OK, 74101, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.