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Best Point Education & Behavioral Health

Parent Peer Support Specialist

hamilton, OH

Check who can apply and the requirements below before continuing.

About this opportunity

Best Point Education & Behavioral Health lists this Parent Peer Support Specialist opportunity in hamilton, Ohio. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Parent Peer Support Specialist - 20 Hours a Week

Turn Your Experience Into Support for Other Families

Best Point Education & Behavioral Health is looking for a Parent Peer Support Specialist who can use their own lived experience as a caregiver to help other families navigate behavioral health and mental health systems.

In this role, you'll walk alongside parents and caregivers as someone who understands the challenges of caring for a child with behavioral health needs. You'll provide encouragement, advocacy, connections to community resources, and one-on-one support while helping families identify goals and build confidence navigating systems of care.

What You'll Do

Use your lived experience as a caregiver to build trust and provide peer support to families

Serve as a liaison and advocate for caregivers, helping connect them with appropriate services and resources

Provide one-on-one consultation to help caregivers identify goals and navigate systems of care

Partner with the Mobile Response and Stabilization Services (MRSS) team to engage caregivers in recommended services

Help families identify, access, and strengthen natural supports and community resources

Build positive working relationships with service providers, schools, community organizations, and other family supports

Support families in navigating available behavioral health and community-based services

Complete required documentation accurately and within established timeframes

Meet agency productivity expectations

Actively participate as a collaborative and positive member of the MRSS/Crisis Department

Maintain proficiency in the electronic health record system

Respond with flexibility and initiative as family and program needs evolve

Follow Best Point policies, procedures, and professional standards

Perform other duties as assigned

Qualifications:

Lived experience as a caregiver for a child with behavioral health challenges and/or a mental health diagnosis

High school diploma

Strong communication, relationship-building, and engagement skills

Ability to travel to work locations and throughout the community

Valid driver's license, clean driving record, and reliable auto insurance

Benefits & Compensation

We believe taking care of our employees is essential to taking care of our community. That's why we offer a comprehensive and affordable benefits package designed to support your health, financial well-being, career growth, and work-life balance.

Dental and vision coverage

Competitive 403(b) retirement plan with up to 4% employer match

Tuition reimbursement opportunities

10% tuition discount for online programs through the University of Cincinnati

Interest-free personal computer loan program

Employee referral bonus of up to $1,000

Generous PTO for eligible employees

10 paid holidays if regularly scheduled

Resources and support designed to promote work-life balance

Pay is at $20/hr

Work Environment

This is a community-based and in-home position within the MRSS program. Services may be provided in homes, schools, community settings, and mental health treatment environments.

The role requires the ability to provide mobile services using your own vehicle. You may work with children experiencing behavioral challenges and may encounter situations involving heightened emotions, shouting, or children who are upset.

Physical Requirements

The physical demands described are representative of those required to perform the essential functions of the position. Reasonable accommodations may be made for individuals with disabilities.

You will regularly be required to:

Use hands to manipulate, handle, feel, and control equipment or materials

Communicate with and listen to employees, clients, and families

Read, write, and interpret written documentation

Occasionally lift and move objects weighing up to 20 pounds

Why Best Point?

At Best Point, your lived experience can become a source of strength for another family. You'll work alongside a dedicated team while helping caregivers feel more supported, informed, and empowered during some of their most challenging moments.

Best Point Education & Behavioral Health is committed to creating an inclusive, respectful, and supportive workplace. We are an equal opportunity employer and consider all qualified applicants without regard to age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability, or any other protected category.

If you're ready to use your experience to make a difference for families, we'd love to hear from you.

Worksite address

hamilton, OH, 45013, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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