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Job description
At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!
What you get to do:
Support the execution of all in-park entertainment offerings, including concerts, parades, and special events, as part of the Operations team
Play a vital role in delivering seasonal consumer events (festivals, holiday celebrations, and limited-time offerings), ensuring operational excellence and a high-quality guest experience
Assist with park buyouts and exclusive private events, helping deliver a seamless and elevated experience for clients and guests
Work closely with Operations leadership and cross-functional teams to ensure events run safely, efficiently, and on schedule
Provide clear, friendly, and accurate information to guests regarding event details, locations, and park offerings
Help manage event flow, including crowd control, access points, and seating areas to maintain safety and efficiency
Maintain strong awareness of event timelines and operational needs to support successful execution
Deliver exceptional guest service by anticipating needs, resolving concerns, and creating memorable experiences
Maintain cleanliness, organization, and presentation standards across all event and guest-facing areas
Represent the park with professionalism, energy, and a strong commitment to quality in every interaction
Perform additional operational duties as assigned to support overall park and event success
What it takes to succeed:
Must be at least 18 years old
Strong team player
Commitment to exceptional guest service
Strong communication, interpersonal and multi-tasking skills
Ability to pass all necessary training
Ability to remain calm, troubleshoot and make quick decisions in stressful situations
Ability to thrive in a fast-paced environment
Ability to stand and walk for entire shift
Ability to climb on ladders, stadium steps, and uneven surfaces
Ability to lift up to 50 lbs. and push/pull up to 300 lbs. on a cart with assistance
Ability to train on and properly use protective gear
Comfortable working around water and animals
Must be able to work indoors/outdoors in all weather conditions
Scheduling flexibility
Valid state driver’s license preferred
Bilingual skills highly desirable
The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
FREE park admission
Discounts on park admission tickets and passes for family and friends
Park discounts on food, merchandise, etc.
Scholarship opportunities
Exclusive employee events and giveaways
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
Worksite address
orlando, FL, 32821, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.