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Job description
Part Time Collections SpecialistWe are looking for a detail-oriented Part Time Collections Specialist to support account recovery efforts in Toledo, Ohio. This role focuses on communicating with customers, resolving past-due balances, and helping maintain healthy receivables through consistent follow-up. The ideal candidate brings experience in both consumer and commercial collections and can handle billing-related issues with accuracy and tact.Responsibilities:Contact consumer and commercial accounts regarding outstanding balances through phone, email, and written correspondence.Review account status and payment history to determine appropriate collection actions and next steps.Work with customers to arrange payment solutions that align with company guidelines and account conditions.Investigate billing questions and coordinate with internal teams to resolve disputes affecting payment timelines.Maintain complete and accurate records of collection activity, customer interactions, and payment commitments.Monitor aging reports and prioritize follow-up efforts to improve recovery results on delinquent accounts.Apply established collection procedures while ensuring a courteous and respectful customer experience.Support credit and collections operations by identifying account trends and escalating higher-risk issues when needed.
Worksite address
toledo, OH, 43623, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.