About this opportunity
Optum lists this Part Time Patient Access Representative Senior opportunity in river falls, Wisconsin. Review the employer’s description below for duties, qualifications and application requirements.
Job description
1500 SIGN ON BONUS FOR EXTERNAL APPLICANTS Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. River Falls Area Hospital - 1629 E Division St, River Falls, WI Provides a standard registration process by collecting demographic and financial data and enter information into a electronic medical record. Checks in and interviews patients to complete the registration process Documents any issues and resolutions in electronic medical record Resolves claim issues and registration errors on patient accounts and in assigned work queues Uses resources, tools and procedures to complete registrations for complex accounts Collects on patient financial obligations Screening and approve patients for financial assistance programs and financial counsel as needed. Provide customer service for inbound and outbound telephone calls Identifies and escalates trends to leadership related to daily site activities Participates in the orientation and training of employees and provides feedback to leadership You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 2+ years of customer service experience in a healthcare, retail, food service, bank/office settings, call center, or other setting that engages with customers
1+ years of revenue cycle experience in a healthcare/hospital setting (clinic/hospital registration, scheduling, prior authorization, insurance verification, medical billing and follow up, benefits eligibility, etc)
Intermediate level of proficiency with Microsoft Office products
Ability to work 8 hour shifts between the hours of 7:00am - 4:00pm, in the following rotating schedule:
Must be 18 years or older
Epic Experience Experience with electronic medical records
PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $20.00 to $36.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace.
Worksite address
river falls, WI, 54022, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.