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Job description
About Us:
DivaDance® is a sexy, sweaty, stress-free dance experience for adults! We are the #1 brand for pop-music inspired, choreography-based dance classes, programs, and parties. Joining our staff is an opportunity to change lives, empower others, and do what you love as we inspire confidence and build community with others. We offer flexible part-time hours, extensive support and personal development, leadership opportunities, and the opportunity to be part of a growing, values-driven franchise organization.
Interested in what a DivaDance® class is like? Check out this video! (
The Gig:
As a Client Concierge, you are the face of client experience and a key driver of revenue growth in our studio. You will actively lead sales operations, book new leads, and ensure every client has an exceptional, memorable experience from the moment they walk into class. You'll leverage your passion for people, your attention to detail, and your perseverance to help DivaDance grow!
Responsibilities:
Welcome and check in clients
Conduct needs analysis with new clients and introduce membership options
Proactively reach out to leads via text, email, and social media
Follow up with no-shows, late cancels, and old leads to rebook and reconnect
Help book intro classes and support membership sales goals
Make end-of-class announcements and promote studio events
Capture and share class content for social media
Keep accurate sales notes and update lead records in our CRM
Collaborate with instructors and team to ensure a great client experience
Expectations
Minimum 5 shifts/week (1.5-2 hours per shift), evenings and weekends as needed
Meet or exceed goals for trials sold, bookings, and lead follow-up
Be proactive, organized, goal-driven, and represent DivaDance values in every interaction
Maintain accurate records and communicate effectively with the sales and studio team
About You:
Friendly, outgoing, and goal-oriented
Strong communicator (in-person, on phone, and online)
Comfortable with basic tech and social media
Customer service or sales experience a plus
Available for at least 5 evening/weekend shifts per week
Eligible to work in the US
Perks:
Hourly pay
Free dance classes
Flexible, fun, and supportive team
Growth opportunities
Ready to apply?
We are committed to building a diverse, inclusive team that reflects our community. If you are passionate about dance, empowerment, and making a difference, we want to hear from you!
Worksite address
austin, TX, 78716, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.