About this opportunity
Enterprise Holdings lists this Part Time Sr. Customer Assistance Representative opportunity in oakland, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Part Time Oakland Customer Assistance Representative Sr (CAR Sr)Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Part Time Oakland Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, through face-to-face interaction. The CAR Sr will gain knowledge through local training and hands-on experience to provide rental back-up, service customers and deliver administrative support in our airport location.This position is located at the Oakland Airport Rental Car Facility.Schedule:Sunday: 4:00pm - 10:00pmMonday: 4:00pm - 10:00pmFriday: 4:00pm - 10:00pmSaturday: 4:00pm - 10:00pmEnterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.ResponsibilitiesWe are hiring now for immediate openings. Responsibilities include:Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers and other business partnersProvide a high level of customer service by assisting customers and assessing their rental needs in person and over the phoneMeet and greet customers in a friendly and timely mannerProvide directions and general assistanceAssist to assess condition of rental upon returnProcess returns, check-ins and exit kiosk transactionsUnderstand and communicate rental terms and conditions, vehicle features and other servicesMay sell optional protection products, upgrades, fuel options and other additional equipmentNotify Management of any known vehicle problems and any required vehicle maintenancePerform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billingPerform miscellaneous and backup duties job-related duties as assignedMaintain a regular and reliable level of attendance and punctualityEqual Opportunity Employer/Disability/VeteransQualificationsMust have at least 1 year prior customer service retail or administrative support experienceMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.Must be at least 18 years oldMust be able to work Friday - Monday from 4:00pm - 10:00pm
Worksite address
oakland, CA, 94601, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.