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Job description
Parts Administrator
Req No.
Category
Administrative/Clerical
Location
US-IL-East Peoria
Type
Regular Full-Time
Union or Non-Union
Non-Union
Division
Heavy
Company
Altorfer Inc
Working Hours/Days
Working Hours: 7:00 am - 4:00 pm Monday - Friday
Overview
This role has been created to enhance the customer experience from the perspective of a flawless idiology of receive it, stock-it, sell-it, and ensure our customer receives their solution deliver on time, correctly and greatfull they chose Altorfer Caterpillar.
Basic Duties
Customer and internal order tracking.
Customer call routing
Process vendors purchasing.
Assist with customer parts counter sales pickup and bill payment.
Manage cash transactions and accounting,balancing end of month.
Contribute to the overall positive customer service of the front counter.
Other duties as assigned
Qualifications
Previous parts counter selling or consulting experience a plus.
Must be a self-starter with good time management, planning, and organizational skills with a commitment to detail.
Must have a positive attitude and excellent customer service skills.
Strong computer skills required and MUST have used programs such as: Word, Excel and Outlook, Microsoft Teams, Adobe Acrobat.
Excellent communication skills (written, e-mail, and verbal) are necessary.
Good phone answering skills: prior operator experience
Must be able to handle general math calculations with money, weight measurement, volume, and distance.
Able to lift 75 lbs.
Must be able to work with minimal supervision.
High School Diploma or equivalent is required.
Altorfer Inc. offers an industry leading compensation and benefit package:
Health, Dental, Vision, Disability, and Life Insurance
401(k)
Paid Holidays
Paid Parental Leave and Funeral Leave
Paid Time Off: Prorated 80 hours of PTO + 1 Floating Holiday
Education Assistance
Personal Tool Insurance, and Safety Equipment Reimbursement
Voluntary Benefits: Supplemental Insurance, Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection
Payrate: Min: $23/hr. Max: $26/hr.
Posted Min
USD $23.00/Hr.
Posted Max
USD $26.00/Hr.
Physical Requirements/Working Conditions
This position works in both office and warehouse environments. May, on a continuous basis sit at a desk for long periods of time, answer phone calls and write or use a keyboard to communicate through email. May on a continuous basis, walk, bend and lift up to 75 pounds. The wearing of approved safety equipment (i.e. safety glasses with side shields and steel toe footwear) is required. Noise level in the office is usually low and the noise level in the warehouse may range from low to moderate. Must be flexible during peak season working overtime as needed. Occasional local travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran .
Why Work for Altorfer?
At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the "A-Team" and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.
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