About this opportunity
Hörmann lists this Parts Support Rep opportunity in burgettstown, Pennsylvania. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Major Responsibilities/Activities: Respond to customer inquiries in a timely and professional mannerCreate quotes based on customer requests.Enter orders based on Quotes, into internal systems with speed and accuracy and verify all details, including product information, pricing, and customer data.Collaborate with other depts to ensure smooth order processing and fulfillment.Maintain accurate records of quotes, orders, changes, shipments and cancellations.Monitor order status and follow up on back orders, shipping delays and special requests.Support administrative tasks and contribute to process improvements.Knowledge, Skills and Abilities:Basic understanding of Hörmann technology.Ability to recommend product solutions to customer needsProficiency in Microsoft Office Suite and familiarity with order management software, Salesforce & Sap knowledge would be a plus.QualificationsBachelor’s degree or related field; equivalent experience will be consideredHigh school diploma or equivalent.Experience in sales, business development, or customer service.Ability to Type, preferably using the home row.Self-motivated, target-driven mindset, and the ability to work independently or collaboratively in a team.Ability to work in an office environment where the noise level may be heavy at times.Strong attention to detail, accuracy, and organizational skills.Excellent communication skills, both verbal and written, with the ability to interact effectively with customers and internal teams.Job SummaryRequisition Number: PARTS Job Category: Inside SalesSchedule: Full-Time
Worksite address
burgettstown, PA, 15021, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.