This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Patient Access Associate 2Inova Children's Cardiology in Leesburg & Gainesville, is looking for a dedicated Patient Access Associate 2 to join the team. This role will be full-time day shift: Monday-Friday. Team members will need to be flexible to work both 7:30am-4:00pm and 8:30-5:00pm shifts as needed. This is a front desk registration position.Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.Featured Benefits:Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.Work/Life Balance: offering paid time off and paid parental leave.Patient Access Associates 2 Job Responsibilities:Expresses sincere concern and empathy when dealing with customer complaints.Accesses appropriate systems/services to confirm insurance coverage or other means of payment.Communicates scheduling changes to patients, staff, physicians and patient representatives in a timely and professional manner.Identifies and communicates payroll authorization and referral requirements to patients.Explains insurance benefits and patient liability by using appropriate communication methods/styles.Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives – if necessary.Delivers an acceptable volume of work with high levels of accuracy while improving inefficiencies and minimizing repetitive errors by revising current workflow procedures.Recognizes when a problem needs to be elevated for resolution and involves others in the problem-solving process when additional input is needed.Minimum Qualifications:Education: High School Diploma or GEDExperience: 1 year of healthcare patient access experience, or 1-year experience in healthcare revenue cycle, or bachelor's degreePreferred Qualifications:2 years of customer service experience1 year healthcare experienceEnglish/Spanish bilingual
Worksite address
ashburn, VA, 20147, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.