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Job description
Description
Emergency Dept Patient Access Rep (On-Site | Pen Bay Hospital)
Join a close-knit, team-oriented Emergency Department in the heart of the White Mountains at Memorial Hospital in North Conway, NH.
In this entry-level role, you'll work side-by-side with clinical teams as the first point of contact for patients and families. You'll support the patient journey through registration, insurance verification, admissions, and follow-up-helping create a positive experience during critical moments.This role provides coverage for open shifts due to PTO, callouts, and fluctuating volumes, with hours that vary week to week based on departmental needs and are not guaranteed. Candidates must be flexible and willing to pick up shifts as they become available, including evenings, weekends, and holidays as needed.
Collaborative, supportive team culture
Leadership that listens and cares
Strong focus on patient experience
Training and growth opportunities
Benefit-eligible role with health, dental, vision, and tuition reimbursement
Shift differentials available
Fast-paced, meaningful work where your compassion, communication, and teamwork make a real impact every day. Perfect for college students or anyone looking to get their foot in the door in healthcare.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
Education: High school diploma or GED preferred.
License/Certifications: N/A
Experience: Related experience in healthcare or customer service is preferred.
Additional Skills/Requirements Required: Computer and data entry experience is required with Microsoft Word, e-mail, and internet communication, as well as the ability to work accurately and effectively with electronic systems.
Additional Skills/Requirements Preferred: N/A
Additional Information
MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources-so you can grow your career while feeling supported both personally and professionally.
We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.
The pay range for this position is $20.27to $24.36 per hour.
Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).
In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.
If you have questions about this role, please contact
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Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.
Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.