About this opportunity
Inova Health System lists this Patient Access Associate opportunity in fairfax, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Inova is looking for a dedicated Patient Access Associate to join the team. This role is full-time Monday through Friday ONSITE
Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.
Featured Benefits:
Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
Job Responsibilities:
Patient Intake, Registration and Documentation: Registers patients, verifies identity and insurance, collects basic information, enters demographics, and scans forms.
Administrative & Technology Operations: Scans documents, answers phones, and uses electronic medical record (EMR) and eligibility tools.
Case Management Tasks: Notifies case managers and documents referrals.
Financial Counseling: Provides estimates and collects payments.
Insurance & Contract Coordination: Verifies basic eligibility and coverage.
Inquiries & Patient Concerns: Answers routine questions and escalates issues.
Transport: Requests routine transport and confirms details.
Health Information Management (HIM) Coordination: Flags duplicate records and scans identification.
Utilization Review Coordination: Flags cases needing review.
Compliance: Ensures compliance with HIPAA, OSHA, and other applicable federal and state regulations.
May perform additional duties as assigned.
Additional Requirements
Education - High school or GED
Preferred Qualification:
Call Center Experience
Bilingual in Spanish
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.