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Emerson Hospital

Patient Access Associate I

concord, MA

Check who can apply and the requirements below before continuing.

About this opportunity

Emerson Hospital lists this Patient Access Associate I opportunity in concord, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Patient Access Associate I

Schedule: Per Diem

Pay Range: $19.00 - $27.68 / Hourly

Shift: Variable Shifts

Hours: 630am - 3pm; 3pm - 1130pm

About this role

Be the First Point of Connection in Patient Care

Join our team as a Patient Access Associate, where you play a critical role in creating a smooth and welcoming experience for patients entering the healthcare system. In this position, you'll handle patient registration, admissions, insurance verification, and bed assignment-ensuring both excellent service and accurate financial processing.

Reporting to the Supervisor and Manager of Patient Access, you'll help support efficient patient flow while protecting the financial integrity of the organization through accurate data collection and billing practices.

What You'll Do

Register patients accurately and efficiently for hospital and clinical services

Coordinate patient admissions, discharges, and bed assignments

Verify insurance coverage and eligibility with third-party payers

Collect and enter demographic and financial information into hospital systems

Ensure compliance with Medicare and insurance billing regulations

Communicate clearly with patients, families, and clinical staff

Maintain confidentiality and safeguard sensitive patient information

Support revenue cycle processes and help minimize billing errors

What You Bring

Required Education

High school diploma or equivalent preferred

Required Experience

1-3 years of experience in hospital registration, patient access, or healthcare billing preferred

Preferred Certification

Certified Healthcare Access Associate (CHAA) preferred

Key Skills & Strengths

Knowledge of third-party payers and insurance verification processes

Understanding of Medicare billing practices and healthcare regulations

Experience with hospital billing and revenue cycle workflows

Strong computer skills and familiarity with registration or billing systems

Excellent attention to detail and organizational skills

Strong interpersonal and customer service skills across diverse populations

Ability to manage confidential information with accuracy and discretion

Effective communication skills in English (reading, writing, and speaking)

Why Join Us?

Play a vital role in both patient experience and hospital operations

Gain experience in healthcare revenue cycle and access services

Collaborative, team-oriented work environment

Opportunities for professional growth and certification support

To apply, please visit: jobs/patient-access-associate-i-34814/

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