About this opportunity
Cleveland Clinic lists this Patient Access Clerical Assistant PRN - Pain Management opportunity in pepper pike, Ohio. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Join Cleveland Clinic's Hillcrest Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Hillcrest Hospital has been recognized as one of the top hospitals in Cleveland and Ohio. Here, you will work with and learn from some of our best caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
nHillcrest Hospital's Pain Management Center provides comprehensive, coordinated care to patients with short-term or acute pain caused by an injury or surgery, as well as long-term or chronic pain, which may not have an easily identifiable cause. As a Patient Access Clerical Assistant, you will register and schedule patients while also performing order entry, filing, telephone triage and other clerical duties.
nA caregiver in this role works PRN (as needed) variable shifts.
nA caregiver who excels in this role will:
nnnAccurately identify patient type and select the appropriate registration category.
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nnConfirm and enter correct physician and service details.
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nnEnter insurance, demographic and other patient information into the registration system.
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nnObtain required patient signatures and make copies of insurance cards.
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nnScreen for medical necessity and complete Medicare Secondary Payer Questionnaire (MSPQ) as needed.
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nnSchedule patient appointments and gather relevant history per physician request.
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nnCommunicate necessary information to physician offices and other facilities.
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nnAccurately input patient orders and maintain timely data entry; ensure computer and fax equipment are functioning properly.
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nnPrepare and organize medical record forms and assemble admission/discharge charts.
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nnTranscribe physician orders, file patient data and maintain departmental logs.
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nnInventory, order and store clerical supplies as directed.
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nnNotify patients of lab results per RN instructions; refer symptom concerns to nursing or medical staff.
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n nMinimum qualifications for the ideal future caregiver include:
nnnHigh school diploma or GED
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nnOne year customer service experience dealing with the public on the phone or in person
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nnAbility to work effectively in complex environment of a large health system with multiple constituencies
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n nPreferred qualifications for the ideal future caregiver include:
nnnCollege degree or business school education
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nnOne year patient financial services background (registration, billing, medical office, customer service, follow-up, or collections)
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nnBasic PC software application knowledge and ability to use multiple data systems
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nnKnowledge of billing and insurance
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nnEpic system experience
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n nPhysical Requirements:
nnnPosition is primarily seated at a desk using telephone, keyboard, and PC.
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nnMust stand/walk/bend to retrieve documents from printer, file, and use copier.
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nnMay be required to lift.
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nnMay be required to escort patients to location of care using wheelchair transport.
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n nPersonal Protective Equipment:
nnFollows standard precautions using personal protective equipment as required.
n nPay Range
nMinimum hourly: $15.75
nMaximum hourly: $21.65
nThe pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
nCleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.