Job description
Raventra Health is a medical services company providing outsourced billing, coding, and claims processing solutions for provider groups and hospitals. As a Patient Access Coordinator, you will support the front end of the revenue cycle by handling patient registration, insurance verification, benefits information, and related administrative tasks. The accuracy of your work helps ensure patients receive clear information and that claims can be processed correctly downstream.
WHAT YOU WILL DO
Complete patient registration accurately in the client’s EMR or registration system
Verify insurance eligibility and benefits before scheduled services
Explain coverage, benefits, and patient responsibility clearly and professionally
Collect and post patient payments where applicable
Review patient and insurance information for accuracy and completeness
Resolve registration and eligibility discrepancies before they create billing or claims issues
Communicate with patients, provider teams, and insurance representatives as needed
Meet productivity and quality expectations while maintaining a high level of data accuracy
WHAT WE ARE LOOKING FOR
1+ year of experience in patient access, patient registration, medical front office, or a related healthcare role
Experience verifying insurance eligibility and benefits
Experience working with an EMR, patient registration, or practice management system
Strong attention to detail and ability to maintain accuracy while handling multiple tasks
Excellent communication skills and a patient-focused approach
Ability to explain insurance and financial information clearly and without unnecessary jargon
Ability to work independently and effectively in a fully remote environment
HIPAA-compliant private workspace
NICE TO HAVE
Experience with Epic, Athena, eClinicalWorks, or another major EMR/practice management system
Bilingual Spanish skills
Experience with financial counseling or patient financial services
Medical scheduling experience
Experience working with provider groups or hospitals
COMPENSATION AND BENEFITS
Compensation will be discussed during the interview and will reflect the candidate’s experience, qualifications, and relevant healthcare revenue cycle expertise.
Benefits and additional employment details will be discussed during the hiring process.
HIRING PROCESS
Application review → introductory conversation → hiring manager interview → offer.
EQUAL OPPORTUNITY
Raventra Health is an equal opportunity employer. We consider all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you need an accommodation at any stage of the hiring process, please contact us and we will work with you to provide appropriate support.
Location: Remote
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.