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USA Health

Patient Access Rep - UH Patient Access FED - University Hospital

mobile, AL

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Job description

USA Health Job OpportunityUSA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education, and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists, and researchers provides the region's most advanced medicine at multiple facilities, campuses, clinics, and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall well-being of our community.ResponsibilitiesAbides by and enforces all compliance requirements and policies and performs these responsibilities in an ethical manner consistent with the organization's valuesAdheres to all applicable hospital policies and procedures including those pertaining to patient confidentialityResponsible for inputing accurate patient information into HIS system and follows up for missing dataExplains payment policies, reviews accounts for old debts, and collects paymentsCollects and receipts moniesUtilizes supportive insurance information to ensure entry of correct third party dataPerforms general clerical duties including answering phones and maintaining filesCompletes all admission/registration, legal, financial, and medical forms and obtains required signaturesObtains social, financial, and personal data by personal interview or by telephoneObtains copies of insurance and patient ID cardsDistributes and explains state and federally mandated information to patientsFollows established downtime proceduresCommunicates and uses appropriate customer relations skills with physicians, patients, families, health care team and staff in person and via the telephone and responds to overhead pagesAdheres to Infection Control and Standard Precautions procedures/policiesResponsible for completing mandatory HealthStream Courses as assignedRequires minimal supervision to safely perform essential functionsOperates printer, fax, copiers, and installs paper/forms weighing up to 25 lbs.Accepts and completes all duties positively and without conflictCooperates, helps others and improves the performance of the departmentCompletes all mandatory department, educational and hospital requirementsAdheres to current Infection Control and Safety StandardsRegular and prompt attendanceAbility to work schedule as defined and overtime as requiredRelated duties as assignedAdditional InformationEmployees must be in a regular position, working 20 hours or more per week (.50 FTE or greater) to qualify for benefits.QualificationsHigh School Diploma or equivalent and 1 year general clerical experience RequiredComparable combination of education and experience may substitute for the above requirements.Knowledge, Skills, and AbilitiesThis role requires compassion and excellent communication skillsGeneral clerical skills including ability to use a fax machine, copier, conference phones, etc.Organizational skills with attention to detailMicrosoft Office technology, Word, Excel, OutlookTyping/KeyboardingEqual Employment Opportunity/Affirmative Action EmployerThe University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis. EO Employer – minorities/females/veterans/disabilities/sexual orientation/gender identity.

Worksite address

mobile, AL, 36601, US

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