About this opportunity
Theuniversityunion lists this PATIENT ACCESS REPRESENTATIVE - FULL TIME opportunity in algona, Iowa. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Location 1515 South Phillips Street,Algona, IA, 50511,United States
Employee Type PART TIME
Contact information
Phone
Description
Patient Access Representative
Full Time—72 hours per pay period
Hospital Evening Shifts w/ varying shifts including weekends and holidays
Kossuth Regional Health Center is seeking a Patient Access Representative to join our team. This front-line role is often the first point of contact for our patients and visitors, helping create a welcoming experience while ensuring registration, scheduling, and insurance information are handled accurately and efficiently. In this role, you'll play an important part in keeping patient visits running smoothly from start to finish.
What You’ll Do:
Welcome and assist patients, families, and visitors throughout their visit
Register patients and verify demographic, insurance, and consent information
Support patient flow by coordinating with providers, nurses, and other departments
Answer phones, route calls, assist with scheduling, and manage switchboard operations
Collect payments and connect patients with financial counseling resources when needed
Maintain accurate patient information with the electronic medical record system
Assist with clinic operations, clerical tasks, improvement initiatives, and departmental projects
Requirements
What We’re Looking For:
High school diploma or equivalent required
1+ year of clerical experience (healthcare preferred)
Previous healthcare experience and knowledge of health insurance preferred
Strong customer service skills with a professional, positive, and compassionate approach
Comfortable using electronic medical records and computer systems
Excellent communication skills and attention to detail
Ability to multitask and stay organized in a fast-paced environment
Commitment to patient privacy, confidentiality, and exceptional service
Summary
Employment contingent on successful background and pre-employment screenings.
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Worksite address
algona, IA, 50511, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.