About this opportunity
Sanford Health lists this Patient Access Representative | Guest Services | PRN opportunity in bismarck, North Dakota. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Sanford Health Patient Access RepresentativeSanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.Work Shift:8 Hours - Varied Shifts (United States of America)Scheduled Weekly Hours:0Salary Range:$16.25 - $23.00Union Position:NoDepartment Details:If you are looking for a fun and exciting place to work where you can advance your career, Patient Access is for you. The hours vary depending on the department needs. This position would cover shifts when staff are on PTO or out due to illness or on leave. It's a great position for someone looking to make extra money to possibly supplement their income. We offer an evening/weekend differential and holiday pay. Join our team!Summary:Join our Sanford Patient Access Family and Grow the Good! As a Patient Access Representative, your primary responsibility will be providing extraordinary customer service to patients with every interaction. With being the first point of contact, you will have the opportunity to provide a positive patient experience by creating a welcoming and safe environment, either on the phone or in the clinic. Apply today to learn more about the opportunities available to grow your career at Sanford.Job Description:REGISTRATION- Greet patients & verifies demographics- Creating, scanning & routing documents or electronic forms- Inform patients what the document is & capture signatures on necessary paperwork- Establishes and assigns financial responsibility and assists with arrangements while adhering to appropriate policies and procedures- Collects co-payments, pre-payments, and payments on account balances- May work through the registration work queue to address and resolve registration errors or denied insurance claimsSCHEDULING- Work with nursing team & providers to coordinate & schedule appointments to meet patient's needs, coordinate provider schedule- Obtain and coordinate referrals & conduct pre-authorization- Arrange interpreter services- Check patients in/out- Operate multi-line phone- May resolve work queue issues, manage recall and waitlists, & serve as switchboard operator calling codes and paging providersADDITIONAL DUTIES MAY INCLUDE- Preparation & coordination of charts- Organize supporting provider documents- Initiation & collaboration of patient financial assistance- Track patient visits & health information management on patient accounts- Compile, distribute, administer, and score assessments- Coordination of Telemed appointments- Reminder calls for appointments- Hospital admission- Office duties, such as make copies or send faxesQualifications:High school diploma or equivalent preferred. Post-secondary education helpful. One year of work experience, preferably in a medical office setting. Medical terminology helpful; customer service skills essential. Six months' customer service experience desired. May require BLS for certain locations and/or settings.Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call or send an email to
Worksite address
bismarck, ND, 58505, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.