About this opportunity
Endeavor Health lists this Patient Access Representative Lead opportunity in oak park, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Patient Access Representative LeadHourly Pay Range: $21.08 - $31.62 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.Position Highlights:Sign on bonus: N/ALocation: EMO Oak Park 932 Lake StreetFull Time/Part Time: Full- TimeHours: Monday-Friday: 8:30a-5:00pmHolidays: 1-3Required Travel:A Brief Overview: The Patient Access Representative Lead is responsible for supervising and leading the patient access department, ensuring the efficient and accurate processing of patient registrations, scheduling appointments, and verifying insurance coverage. This role plays a critical part in optimizing the patient experience and supporting the hospital's commitment to high-quality healthcare services.What you will do:Lead and manage the patient access department, fostering a culture of excellence, collaboration, and continuous improvement.Supervise, mentor, and guide a team of patient access professionals, promoting accountability and teamwork.Perform and assist with advanced patient registration tasks, including handling complex patient registration scenarios.Ensure accuracy in the collection and entry of patient demographic and insurance information into the hospital's electronic health records system.Coordinate and supervise patient appointment scheduling for various healthcare services, ensuring efficient scheduling practices.Handle scheduling for specialized services, follow-up appointments, and complex scheduling scenarios.Supervise and guide insurance verification processes, including resolving complex insurance-related issues.Verify patient insurance coverage and eligibility, ensuring the accuracy of policy information.Collaborate with insurance providers and billing teams on verification matters.Provide guidance to the patient access team on effective patient communication, addressing patient questions and concerns.Assist in training and mentoring newer patient access representatives.Develop and implement strategies to enhance the patient experience, including minimizing wait times and ensuring a welcoming environment.What you will need:Associates Degree Health Administration Required3 Years Previous experience in patient access, healthcare administration, or a related field is required, with a minimum of 3-5 years of experience. AndExperience using patient registration and scheduling systems.Benefits:Career Pathways to Promote Professional Growth and DevelopmentVarious Medical, Dental, and Vision optionsTuition ReimbursementFree Parking at designated locationsWellness Program Savings PlanHealth Savings Account OptionsRetirement Options with Company MatchPaid Time OffCommunity Involvement Opportunities
Worksite address
oak park, IL, 60301, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.