About this opportunity
LCMC Health lists this Patient Access Representative (PRN; Variable Hours) - East Jefferson General Hospital Emergency Department opportunity in new orleans, Louisiana. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Be the calm, capable first connection! As a
Your job is more than a job Be the calm, capable first connection! As a Patient Access Representative in the Emergency Department , you're often the first person patients and families interact with during urgent and stressful moments. You bring professionalism, empathy, and accuracy to every interaction - helping patients navigate registration, admissions, and next steps with confidence and care. Your work plays a critical role in patient safety, billing, and continuity of care, and you do it all while protecting confidentiality and keeping things moving in a fast-paced environment.
What You'll Do
Greet and assist patients and families in person and by phone
Register and admit patients for emergency, walk-in, and non-scheduled services
Create or activate patient accounts and enter accurate demographic and insurance information
Verify insurance eligibility and scan required documents
Support bed placement, transfers, and discharges in collaboration with clinical teams
Explain financial responsibility, collect payments when appropriate, and connect patients to financial assistance
Coordinate with case management and providers to ensure proper patient placement
Provide directions and guidance throughout the hospital as needed
What You Bring
Strong customer service skills and a calm, compassionate presence
Ability to work accurately and efficiently in high-pressure situations
Team mindset and attention to detail
Minimum Requirements
High School Diploma or GED (or 2 years of applicable experience in lieu of education)
2 years of customer service and/or healthcare experience
Make an impact when it matters most - every patient, every visit!
Work Shift
Variable Hours (United States of America)
LCMC Health is a community.
Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little \"come on in\" attitude is the foundation of LCMC Health's culture of everyday extraordinary
Your extras
Deliver healthcare with heart.
Give people a reason to smile.
Put a little love in your work.
Be honest and real, but with compassion.
Bring some lagniappe into everything you do.
Forget one-size-fits-all, think one-of-a-kind care.
See opportunities, not problems - it's all about perspective.
Cheerlead ideas, differences, and each other.
Love what makes you, you - because we do
You are welcome here.
LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
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Worksite address
new orleans, LA, 70123, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.