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Job description
Patient Access Specialist I - Per DiemJoin a dynamic healthcare team in the Pacific Northwest region, where compassionate service and patient-centered care are at the forefront. This per diem role as a Patient Access Specialist I offers an opportunity to support patients through their healthcare journey by ensuring accurate scheduling, registration, and financial processing.Job SummaryAs a Patient Access Specialist I, you will provide exceptional customer service by accurately registering patients, verifying insurance and benefits, and managing financial responsibilities such as co-payments and statement balances. You will be the first point of contact, ensuring patients feel comfortable, respected, and supported throughout their visit.Key ResponsibilitiesSchedule and register patients using healthcare software, maintaining data integrity including patient identification and insurance verification.Obtain necessary referrals and pre-authorizations for services.Conduct registration interviews prior to initial visits.Perform point-of-service collections and manage daily cash drawer operations.Handle multi-line phone systems to route calls professionally and efficiently.Respond to patient inquiries with empathy and accuracy, ensuring confidentiality and dignity.Complete daily administrative tasks, including mail processing and workflow improvements.Participate in special projects and support team activities.Education and ExperienceHigh School Diploma or equivalent required; Associate's Degree preferred.Healthcare experience is a plus.Familiarity with medical terminology and healthcare revenue cycle is advantageous.Licenses and CertificationsBasic Life Support (BLS) certification is encouraged.Skills and AbilitiesAbility to thrive in a fast-paced environment while delivering timely, professional, and compassionate service.Proficiency with insurance verification systems and healthcare software.Strong computer skills, including Microsoft Office and various office equipment.Excellent problem-solving, organizational, and communication skills.Ability to maintain confidentiality and handle sensitive information with discretion.Flexibility to adapt to changing workloads and priorities.Team-oriented mindset with a commitment to fostering a positive work environment.Work EnvironmentThis position operates within a supportive healthcare setting in the Pacific Northwest, offering a balance of privacy and access to urban amenities. The role involves 10-hour shifts on a per diem basis, providing flexibility and variety in your work schedule.BenefitsComprehensive benefits are designed to support your well-being and professional growth, including competitive compensation, medical and dental coverage, vision care, retirement plans with employer contributions, tuition reimbursement, wellness programs, and more.
Worksite address
seattle, WA, 98122, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.