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Health First

Patient Access Team Lead — SME & Operations Coach

town of florida, NY

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Job description

Health First in New York is seeking a Patient Access Team Lead to act as SME for patient and payer items, analyze trends, and independently guide the team. You will optimize department operations, resolve escalations, and mentor new associates.

The role requires strong communication, Lean mindset, and proficiency with MS Office while coordinating daily schedules and maintaining service quality in a fast-paced healthcare setting.

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