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Job description
Patient Account RepresentativeUnder supervision and within established protocols and procedures, the Patient Account Representative will review patient accounts, research denied healthcare insurance claims and complete necessary follow-up processes. Additionally, the account representative will assist with billing and complete all business-related requests and correspondence from patients and/or insurance companies. Complete all assigned projects in a timely manner.High school diploma or equivalent0-2 years of prior relevant experience and general knowledge of payer-specific or medical billingWhat Would Be Nice to Have:Healthcare billing experience.Related experience and general knowledge of payor-specific or medical specialty billing.Previous experience in working credit balance accounts and processing patient and insurance overpayments.Experience working with specialized insurance companies.Ability to evaluate complex situations; identify root cause and propose solutions.Experience working with UB04 and CMS 1500 claim forms, appeal and denials.Knowledge of CPT and ICD-10 codingGuidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Medical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysPosition may be eligible for a discretionary variable incentive bonusParental Leave401(k) Retirement PlanBasic Life & Supplemental LifeHealth Savings Account, Dental/Vision & Dependent Care Flexible Spending AccountsShort-Term & Long-Term DisabilityTuition Reimbursement, Personal Development & Learning OpportunitiesSkills Development & CertificationsEmployee Referral ProgramCorporate Sponsored Events & Community OutreachEmergency Back-Up Childcare ProgramGuidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties.Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Worksite address
birmingham, AL, 35203, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.