About this opportunity
Orthopedic Institute lists this Patient Accounts Representative opportunity in tea, South Dakota. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Help Patients. Solve Problems. Be Part of a Team .
Patient Accounts Representative
Enjoy connecting with people by phone and helping them work through questions? Bring your customer-service skills and team-first attitude to Orthopedic Institute, where you'll help patients understand their accounts and navigate the billing process with confidence. THIS IS NOT A REMOTE POSITION.
What You'll Do
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Connect with patients: Spend a significant portion of your day making and receiving calls, answering account questions, and helping resolve billing concerns with patience and empathy.
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Help resolve accounts: Communicate with insurance companies, follow up on claims, and support billing and account-resolution activities.
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Keep details organized: Maintain accurate account records, document conversations, and manage follow-up tasks.
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Support your team: Collaborate with coworkers to provide responsive, friendly service.
What You'll Bring
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Relevant experience: A background in medical billing, coding, denials and appeals, or other general billing functions is desired.
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A genuine enjoyment of phone work and a professional, compassionate approach to patient conversations.
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Excellent interpersonal skills and a strong commitment to being a dependable, supportive teammate.
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Attention to detail , problem-solving skills, and the ability to prioritize in a busy environment.
Join a team committed to exceptional care and service, and make a difference one conversation at a time. Apply today!
Worksite address
tea, SD, 57064, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.