About this opportunity
US Tech Solutions lists this Patient Advocate- # 26-14834 opportunity in whippany, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job OpportunityWe are looking for compassionate and customer-focused professionals to join our team. In this role, you'll help patients access important prescription medications and support programs while providing a high-quality, personalized experience. Whether you're a recent graduate, early-career professional, or someone with experience in customer service, healthcare, case management, or call centers, we'd love to hear from you.ResponsibilitiesAssist patients, healthcare providers, and pharmacies through phone and online interactions.Guide patients through program enrollment and eligibility requirements.Answer questions related to prescription assistance programs and medication access.Provide empathetic support and help resolve issues efficiently.Document interactions accurately and maintain patient records.Collaborate with internal teams to ensure a seamless patient experience.Support administrative tasks as needed.ExperienceStrong communication and active listening skills.A passion for helping people and delivering exceptional customer service.Empathy, patience, and emotional intelligence.Problem-solving and critical-thinking abilities.Ability to adapt in a fast-paced environment.Comfortable using computers and learning new software.SkillsEffective CommunicationAttention to DetailProblem SolvingCustomer ServiceMS ExcelMS WordOutlookEducationHigh School or GED requiredNote:Employment Type: W-2Shift Hours: 8:30 am to 5:00 pm ETUS Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.By applying, you acknowledge that AI-assisted tools may be used during hiring. #LI-AS140
Worksite address
whippany, NJ, 07981, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.